I see you are from maine. FYI.
I purchased this stove thinking it should easily heat my 1,200 sq. ft. home, since it is rated to heat a 2,000 sq. ft. home. (I even sold my electric pellet stove.) Hooked it up, and it did fine when the temperatures outside were only getting down in the 30's at night. But I live in Northern Maine where the winter temperatures are well below zero degrees, during the day! Right now, the stove can't get the room it is in above 68 degrees. Last night our bedroom was 48 degrees! And this is after I closed off the hallway, meaning the stove now only has to heat about half of my home. In other words, it can't even heat 600 square feet of living space!
We purchased and burn 100% softwood pellets (like the instructions say to do). I keep it clean by vacuuming the entire inside out (which requires that the stove be shut down completely). We have an older home, but it is insulated well. The stove runs between 600-700 degrees, and I even installed a new chimney which runs straight up through the roof. It still won't keep this place warm.
As it stands right now, I had to purchase another electric pellet stove. This stove is a nice toy for people in Southern climates, but it is no good if you live in a harsh winter environment. Keep in mind that the original WiseWay stove was designed by a guy in central California!
I should also add that the stove is made in Communist CHINA, NOT in Alabama like I was told by Tractor Supply!