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Chewy.com customer service #6154017
02/10/18 09:58 PM
02/10/18 09:58 PM
Joined: Dec 2013
Posts: 863
St. Croix County, Wisconsin
T
ToTheWoods Offline OP
trapper
ToTheWoods  Offline OP
trapper
T

Joined: Dec 2013
Posts: 863
St. Croix County, Wisconsin
I have been getting my dog food delivered from Chewy.com for about a year now. I love the convienence and the price is below what I can get it for locally. I was expecting a delivery today and it did not show. The tracking number said the package never shipped from the company. 24 hr support so I contact them. New order made for Monday pick and because we will need to get some food locally for a few days Chewy is refunding the order cost. I would highly recommend this site to anyone.

Re: Chewy.com customer service [Re: ToTheWoods] #6154026
02/10/18 10:04 PM
02/10/18 10:04 PM
Joined: Jan 2012
Posts: 1,639
Warren co Mo
H
hrdtoflw Offline
trapper
hrdtoflw  Offline
trapper
H

Joined: Jan 2012
Posts: 1,639
Warren co Mo
We like them. We usually get our order the next day.


If your mind draws a blank, turn off the sound, because ya can't learn a thing if you're doin all the talkin
Re: Chewy.com customer service [Re: ToTheWoods] #6154414
02/11/18 10:42 AM
02/11/18 10:42 AM
Joined: Apr 2011
Posts: 1,145
Minnesota
Born Offline
trapper
Born  Offline
trapper

Joined: Apr 2011
Posts: 1,145
Minnesota
I have had to call them twice on orders. Once for expired bag of food and another time for torn bag in transit. Both times they sent new bags of dog food for me. I cannot find this dog food locally, my original supplier no longer gets it.


Help yourself.



Re: Chewy.com customer service [Re: ToTheWoods] #6155117
02/11/18 10:08 PM
02/11/18 10:08 PM
Joined: Dec 2006
Posts: 17,797
N.W. Iowa
T
Tactical.20 Offline
trapper
Tactical.20  Offline
trapper
T

Joined: Dec 2006
Posts: 17,797
N.W. Iowa
My son had to put his dog down, he had 3 bags left at home, chewy refunded the cost of the left over food!
My dog ate real well all winter!

Last edited by Tactical.20; 02/11/18 11:49 PM.
Re: Chewy.com customer service [Re: ToTheWoods] #6155371
02/12/18 08:47 AM
02/12/18 08:47 AM
Joined: Nov 2014
Posts: 448
S.W. Michigan
L
late bite Offline
trapper
late bite  Offline
trapper
L

Joined: Nov 2014
Posts: 448
S.W. Michigan
Been using Chewy for a few years, I have not one bad thing to say about them.......

Re: Chewy.com customer service [Re: ToTheWoods] #6155399
02/12/18 09:23 AM
02/12/18 09:23 AM
Joined: Jun 2007
Posts: 16,150
Tennessee
Scuba1 Offline
"color blind Kraut"
Scuba1  Offline
"color blind Kraut"

Joined: Jun 2007
Posts: 16,150
Tennessee
I get the food for my furry crew from them shipped to the marina. Great company to work with


Let's go Brandon

"Shall not comply" with morons who don't understand "shall not infringe."
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