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#6186774 - 03/13/18 07:04 PM Trap Suppliers Going Above and Beyond
Aix sponsa Offline
trapper

Registered: 02/23/14
Posts: 6890
Loc: Louisiana
Iíve had two experiences lately that the suppliers deserve recognition for.


First of all, I ordered a bunch of wolf fangs, cable, locks, etc from the snare shop. I received an empty box! Thatís right, USPS delivered an empty box. Apparently, it busted open somewhere along the line, and they decided that delivering it anyway was the best decision. Sticker on front said it was open and empty. I called snare shop, and they reshipped it immediately. They took care of the claim filing part.

THANK YOU


Secondly, I needed some death diamond locks, and PCS was the only supplier that had them in stock that I found. I placed my first order with PCS. There was a mix up and let me tell you, John Chagnon is a top notch guy. He called me personally, and he did way more than I would have ever expected him to in order to make it right. I wonít hesitate one second to place an order through PCS. Hands down best customer service Iíve ever experienced, and Iíve ordered from a lot.

Thank you John and PCS!
_________________________
If you can either quickly or quietly switch out shells, you can bring home almost anything.

Donít Tread On Me!

Top
#6186775 - 03/13/18 07:07 PM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
virgil1972 Offline
trapper

Registered: 10/15/17
Posts: 305
Loc: Wisconsin
I have always had good experiences with snare shop.

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#6186787 - 03/13/18 07:19 PM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
Hunter4623* Offline
trapper

Registered: 01/18/17
Posts: 38
Loc: NJ
Minnesota Trapline quickly sent out a new beaver pattern board (which arrived today) after the gorillas from UPS broke the one I purchased. Great customer service and Iíll continue to order from them.

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#6186799 - 03/13/18 07:28 PM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
eastwood44mag Offline
trapper

Registered: 11/09/16
Posts: 671
Loc: Illinois/Indiana (depends on t...
Originally Posted By: Aix sponsa
Iíve had two experiences lately that the suppliers deserve recognition for.


First of all, I ordered a bunch of wolf fangs, cable, locks, etc from the snare shop. I received an empty box! Thatís right, USPS delivered an empty box. Apparently, it busted open somewhere along the line, and they decided that delivering it anyway was the best decision. Sticker on front said it was open and empty. I called snare shop, and they reshipped it immediately. They took care of the claim filing part.

THANK YOU


Secondly, I needed some death diamond locks, and PCS was the only supplier that had them in stock that I found. I placed my first order with PCS. There was a mix up and let me tell you, John Chagnon is a top notch guy. He called me personally, and he did way more than I would have ever expected him to in order to make it right. I wonít hesitate one second to place an order through PCS. Hands down best customer service Iíve ever experienced, and Iíve ordered from a lot.

Thank you John and PCS!


Isn't John the one making Lenon's lures now?

Top
#6186838 - 03/13/18 08:08 PM Re: Trap Suppliers Going Above and Beyond [Re: eastwood44mag]
Trapset Offline
trapper

Registered: 01/09/09
Posts: 2095
Loc: Nebraska
Originally Posted By: eastwood44mag
Originally Posted By: Aix sponsa
Iíve had two experiences lately that the suppliers deserve recognition for.


First of all, I ordered a bunch of wolf fangs, cable, locks, etc from the snare shop. I received an empty box! Thatís right, USPS delivered an empty box. Apparently, it busted open somewhere along the line, and they decided that delivering it anyway was the best decision. Sticker on front said it was open and empty. I called snare shop, and they reshipped it immediately. They took care of the claim filing part.

THANK YOU

Yes he is.

Secondly, I needed some death diamond locks, and PCS was the only supplier that had them in stock that I found. I placed my first order with PCS. There was a mix up and let me tell you, John Chagnon is a top notch guy. He called me personally, and he did way more than I would have ever expected him to in order to make it right. I wonít hesitate one second to place an order through PCS. Hands down best customer service Iíve ever experienced, and Iíve ordered from a lot.

Thank you John and PCS!


Isn't John the one making Lenon's lures now?
_________________________
www.rtssetter.com for dealer list:
RTS SETTER*RTS COLLAPSE A CUBBY *RTS SPEED GAMBREL*SCANDINAVIAN FUR TRAPPER MANUAL*TRAPPERS THANK YOU & XMAS CARDS

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#6186839 - 03/13/18 08:10 PM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
Trapset Offline
trapper

Registered: 01/09/09
Posts: 2095
Loc: Nebraska
Oops^^^

Yes he is making Lenonís lures now.
_________________________
www.rtssetter.com for dealer list:
RTS SETTER*RTS COLLAPSE A CUBBY *RTS SPEED GAMBREL*SCANDINAVIAN FUR TRAPPER MANUAL*TRAPPERS THANK YOU & XMAS CARDS

Top
#6186853 - 03/13/18 08:18 PM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
oneoldboot Offline
trapper

Registered: 08/16/14
Posts: 436
Loc: South Central PA
Leakway's Trapping is a local shop and they are A+ to work with. I wish more businesses had commitment and follow through like them.

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#6186953 - 03/13/18 09:39 PM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
harleydparts Offline
trapper

Registered: 04/16/13
Posts: 1656
Loc: east TN, USA
PCS has outstanding customer service & response, but I needed the Lure not great help afterwards. I ordered 4oz of the green Beaver Lure. It arrived at my daughters in Alabama smasmed, shipped in one wrap of newspaper in a cushioned usps burble envelope. I took pictures and sent them off to pcs, they were very fast and sent the green Beaver Lure to my home in Tn. Susan & I have always made fun of how much paper F&T wraps their product in. No more. F&T, fast & careful. John?
_________________________
Not as bad as I could be, not as good as I should be.

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#6187161 - 03/14/18 07:33 AM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
John-Chagnon Offline
trapper

Registered: 11/20/15
Posts: 436
Loc: Oscoda, Michigan
Hi harleyparts,

Thank you for your feedback always appreciated so we can provide better service in the future.
_________________________
Michigan Trapper

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#6187228 - 03/14/18 08:35 AM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
PineDoggin Offline
trapper

Registered: 12/09/16
Posts: 591
Loc: N.J.
I've had Great service from all and I am always amazed how fast I receive my order. And I'm glad they each sell something a little different that way I can split my orders between them and not have to be content with just one business.

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#6187372 - 03/14/18 11:13 AM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
farmnhunt Offline
trapper

Registered: 02/12/17
Posts: 40
Loc: MISSOURI,Laclede Co
Minn. Trap Supply and F&T are always good. Minn. is usually great. Ordered once from Fleming. I didn't receive all of my order. So I emailed twice, no response. Called, Response" Oh its probably back ordered we'll get it out." Finally received almost a month after order and now my postman hates me. The lid was not secure on a bottle of all call and 1/8 leaked out.

Dobbins is good also. smile

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#6187384 - 03/14/18 11:37 AM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
Aix sponsa Offline
trapper

Registered: 02/23/14
Posts: 6890
Loc: Louisiana
Quote:
Dobbins is good also


Heck yeah, I ordered some lure supplies, and he threw in a bottle of cherry red fox lure. Pleasure doing business with Paul
_________________________
If you can either quickly or quietly switch out shells, you can bring home almost anything.

Donít Tread On Me!

Top
#6187493 - 03/14/18 01:21 PM Re: Trap Suppliers Going Above and Beyond [Re: harleydparts]
Trapset Offline
trapper

Registered: 01/09/09
Posts: 2095
Loc: Nebraska
Originally Posted By: harleydparts
PCS has outstanding customer service & response, but I needed the Lure not great help afterwards. I ordered 4oz of the green Beaver Lure. It arrived at my daughters in Alabama smasmed, shipped in one wrap of newspaper in a cushioned usps burble envelope. I took pictures and sent them off to pcs, they were very fast and sent the green Beaver Lure to my home in Tn. Susan & I have always made fun of how much paper F&T wraps their product in. No more. F&T, fast & careful. John?


Problems happen with every company, trapping supply or not. IMO its what happens after the problem that shows their true colors. Sounds like PCS took care of this pretty quick and satisfactory. Some companies may have had you wait for a damage claim with the USPS. USPS claim service, now there's service! LOL, NOT!
_________________________
www.rtssetter.com for dealer list:
RTS SETTER*RTS COLLAPSE A CUBBY *RTS SPEED GAMBREL*SCANDINAVIAN FUR TRAPPER MANUAL*TRAPPERS THANK YOU & XMAS CARDS

Top
#6187512 - 03/14/18 01:39 PM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
lebowski Offline
trapper

Registered: 01/03/14
Posts: 2218
Loc: MI
+1 to both

FNT and MTP are excellent too in my experience.

Originally Posted By: Aix sponsa
Iíve had two experiences lately that the suppliers deserve recognition for.


First of all, I ordered a bunch of wolf fangs, cable, locks, etc from the snare shop. I received an empty box! Thatís right, USPS delivered an empty box. Apparently, it busted open somewhere along the line, and they decided that delivering it anyway was the best decision. Sticker on front said it was open and empty. I called snare shop, and they reshipped it immediately. They took care of the claim filing part.

THANK YOU


Secondly, I needed some death diamond locks, and PCS was the only supplier that had them in stock that I found. I placed my first order with PCS. There was a mix up and let me tell you, John Chagnon is a top notch guy. He called me personally, and he did way more than I would have ever expected him to in order to make it right. I wonít hesitate one second to place an order through PCS. Hands down best customer service Iíve ever experienced, and Iíve ordered from a lot.

Thank you John and PCS!
_________________________
"Yeah, well, you know, that's just, like, your opinion, man."

--The Dude

Top
#6187557 - 03/14/18 02:43 PM Re: Trap Suppliers Going Above and Beyond [Re: Aix sponsa]
Aix sponsa Offline
trapper

Registered: 02/23/14
Posts: 6890
Loc: Louisiana
Iíve ordered from quite a few, probably 8 or 10 suppliers. Almost all of them have been great, smooth transactions. Some of them have been stellar. That list would also include FnT. From what Iíve heard, MTP would be too. I just donít know if Iíve ordered from them yet, but itís possible.



What I think need to do is write down the things that I need and place a large order and be done with it. As it is now, Iíve always ordered what I needed. If I would order what I WILL need, I could save a lot of money on shipping and some on volume discount. It would also make it a lot easier to keep up with expenses, compared to all the receipts that come from buying things as I need them.
_________________________
If you can either quickly or quietly switch out shells, you can bring home almost anything.

Donít Tread On Me!

Top