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There is no customer service anymore. A RANT! #6325028
09/14/18 06:36 PM
09/14/18 06:36 PM
Joined: Mar 2013
Posts: 8,825
Fredonia, PA.
Finster Offline OP
trapper
Finster  Offline OP
trapper

Joined: Mar 2013
Posts: 8,825
Fredonia, PA.
Good grief, it's been an agonizing couple of weeks. You can't trust anyone anymore for anything. First I order my headache rack for the truck after the wife broke the back window. That comes and 2/3rds of the mounting hardware is missing! I call and it sounded like the guy didn't believe me crazy Like I sell headache rack hardware on the black market and I was trying to rip them off or something? Finally, they relent and are shipping me new hardware in 5-7 business days mad When a company screws up, they should send it next day. Now that is sitting in the garage, I may hang a plant on it for now. Then I order a MAF sensor for the wife's car. Yup, they send me some sensor that looks like it might fit a semi truck! The thing is twice the size of the one I ordered. I sent that back. Front bumper for my truck is still on a scenic tour of the lower 48 states and I have no idea when it may pass by me so I can snag it. crazy Now today, I decide I'm going to change the transmission filter in my truck. Simple enough right? ………… Riiiiiigggghhhtttt. I go to 6 different auto parts stores, none have the filter. I live in a farming community, you can't swing a dead cat without hitting a F-250 Super Duty. Think anyone would stock this...… NOPE! Finally at the last parts store, they call the other parts store 20 miles away and they have one. Now it's a frick'in QUEST so I decide to go get it but before I leave I get 12 quarts of Mercon LV trans fluid, a funnel and a inch lb clicker torque wrench (I only had a dial). The guy pulls 12 quarts off the shelf while I'm getting everything else and off I go to get this filter. I get back home with my prized "Holy Grail" of a filter park the truck and let it cool for a few hours. Finally, I'm ready and go out to the truck, get all the tools and everything ready. I get the new filter out and the box of trans fluid. I start unpacking the trans fluid, low and behold.... the guy gave me 6 quarts of Mercon LV and SIX QUARTS OF MERCON SP!!!!! &^*%^$#*()% mad I mean REALLY! Evidently this dude is so incompetent he can't even pull 12 of the same bottles off the shelf! and to top it off, he overcharged me $1 a quart! Why can't anyone not only preform their job anymore but not even preform the simplest of tasks? Now the truck is all hot again and once again, I have to wait. mad I'm not even mentioning the brake pad fiasco two weeks ago!

Last edited by Finster; 09/14/18 06:40 PM.

Liberals are not for gun control, they are for no guns, then control!
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325029
09/14/18 06:47 PM
09/14/18 06:47 PM
Joined: Nov 2016
Posts: 385
PA
R
RKG Offline
trapper
RKG  Offline
trapper
R

Joined: Nov 2016
Posts: 385
PA
But other than that.... you're having a good day?

grin (Been there, done that. I feel your pain)

Re: There is no customer service anymore. A RANT! [Re: Finster] #6325036
09/14/18 07:00 PM
09/14/18 07:00 PM
Joined: Dec 2006
Posts: 2,766
Va
P
pass-thru Offline
trapper
pass-thru  Offline
trapper
P

Joined: Dec 2006
Posts: 2,766
Va
1st world problems

Re: There is no customer service anymore. A RANT! [Re: pass-thru] #6325043
09/14/18 07:15 PM
09/14/18 07:15 PM
Joined: Oct 2015
Posts: 675
Maine
M
mainer Offline
trapper
mainer  Offline
trapper
M

Joined: Oct 2015
Posts: 675
Maine
Originally Posted By: pass-thru
1st world problems

Yes, because we live in a 1st world country. Some would say the greatest 1st world country. Let's hope we maintain that designation in some fashion and not flush it all down the toilet and end up having 3rd, 4th or 5th world problems.

Sorry pass-thru, I'm having one of those days myself - 1st world frustrations and then some....


"...in a very few days we succeeded in taking over one hundred beaver, the skins of which were worth ten dollars per pound."
Jim Beckwourth (1856)
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325058
09/14/18 07:45 PM
09/14/18 07:45 PM
Joined: Apr 2017
Posts: 305
PA
L
lumberjack391 Offline
trapper
lumberjack391  Offline
trapper
L

Joined: Apr 2017
Posts: 305
PA
I run 10-20 year old vehicles, you should try getting parts for them. First place I check is on Ebay, usually have them and the competition is fierce- hence lower prices.

Re: There is no customer service anymore. A RANT! [Re: Finster] #6325062
09/14/18 07:54 PM
09/14/18 07:54 PM
Joined: Dec 2008
Posts: 4,101
Perham Minnesota 54
R
racerboy108 Offline
trapper
racerboy108  Offline
trapper
R

Joined: Dec 2008
Posts: 4,101
Perham Minnesota 54
It's all because everyone let's a computer do the thinking for them.

And when they have to think on their own they don't know how.

Re: There is no customer service anymore. A RANT! [Re: Finster] #6325070
09/14/18 08:01 PM
09/14/18 08:01 PM
Joined: Dec 2010
Posts: 15,192
Central, SD
Law Dog Online content
trapper
Law Dog  Online Content
trapper

Joined: Dec 2010
Posts: 15,192
Central, SD
Rock auto built a 88 D50 from their closeout parts list on the cheap!


Was born in a Big City Will die in the Country OK with that!

Jerry Herbst
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325074
09/14/18 08:16 PM
09/14/18 08:16 PM
Joined: Dec 2010
Posts: 15,192
Central, SD
Law Dog Online content
trapper
Law Dog  Online Content
trapper

Joined: Dec 2010
Posts: 15,192
Central, SD
Had a rock chip last week the window repair guy said he would call me when he got back to town from a job and get it done, I get called in for a warrant pick up at a jail a hour away. So it's 4PM and I'm in town and drive over to the guys shop, not only is he back and never called but he's working on another vehicle. So I'm like OK is for a local dealer I understand but it's still not what he said he would do. Stop in make a appointment for the next morning.


He has a Jeep on the rack looks like a complete rebuild job, so I mention Rock Auto he goes on a rant how another local business just closed on main street and he buys local then mentions several parts he got on the Web. LOL When he was done I said I buy obsolete parts from Rock you can't get them here. Shaking my head.


I go in the next day and the chip repair steps have changed, I needed to call in and get a repair order number from my insurance company so I do it on the spot so he's covered. He gets the number and starts in on that he's not going to take insurance repairs starting next year because they are Billionaires and they find ways not to pay him? I'm like if they don't pay you send me a bill but it's covered with this number I just got. mad

I said your not taking the "free money" and your customers that have insurance will go elsewhere to get the repairs done then. LOL He can't figure out why businesses fail what an idiot!

Last edited by Law Dog; 09/14/18 08:18 PM.

Was born in a Big City Will die in the Country OK with that!

Jerry Herbst
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325082
09/14/18 08:29 PM
09/14/18 08:29 PM
Joined: May 2009
Posts: 3,429
Champaign County, Ohio.
K
KeithC Online content
trapper
KeithC  Online Content
trapper
K

Joined: May 2009
Posts: 3,429
Champaign County, Ohio.
I had okay customer service today. I bought 2 Longaberger bowls and a pie plate from an online auction. They arrive terribly packed. They were just loosely wrapped in brown paper and stuffed into two boxes. The pie plate was broken into pieces and the large bowl was chipped on the rim. I took pictures and sent them to the seller last night. They had refunded all my money by early this morning. They also apologized and told me they forwarded the pictures to their packaging department. I ended up with one free bowl. I would rather have received the items all intact, but at least they took care of it quickly.

Keith

Re: There is no customer service anymore. A RANT! [Re: Finster] #6325087
09/14/18 08:33 PM
09/14/18 08:33 PM
Joined: Mar 2013
Posts: 8,825
Fredonia, PA.
Finster Offline OP
trapper
Finster  Offline OP
trapper

Joined: Mar 2013
Posts: 8,825
Fredonia, PA.
Last night my wife asked me, "Why don't you just take it to a garage and let them do it?" To be fair, I mentioned it because I don't have a lift and trans pans suck on your back especially in a gravel driveway. Anyhow, I told her that I don't trust anyone to work on that. It's to hi-tech and using the wrong fluid or parts could smoke the training. She kinda winced and shook her head in disbelief. Todays events did nothing to change my mind.


Liberals are not for gun control, they are for no guns, then control!
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325093
09/14/18 08:47 PM
09/14/18 08:47 PM
Joined: Oct 2015
Posts: 675
Maine
M
mainer Offline
trapper
mainer  Offline
trapper
M

Joined: Oct 2015
Posts: 675
Maine
I'm with you Finster, but then I have a 2000 Jeep Cherokee which is relatively easy to fix and maintain, and aftermarket parts are easy to find. I will never let it go.


"...in a very few days we succeeded in taking over one hundred beaver, the skins of which were worth ten dollars per pound."
Jim Beckwourth (1856)
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325095
09/14/18 08:52 PM
09/14/18 08:52 PM
Joined: Dec 2010
Posts: 15,192
Central, SD
Law Dog Online content
trapper
Law Dog  Online Content
trapper

Joined: Dec 2010
Posts: 15,192
Central, SD
Nothing like that kid that's late for football practice impacting the drain plug to speed things up to make a guys day! LOL


Was born in a Big City Will die in the Country OK with that!

Jerry Herbst
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325105
09/14/18 09:06 PM
09/14/18 09:06 PM
Joined: Dec 2006
Posts: 6,179
Sandhills Nebraska
G
Gary Benson Offline
trapper
Gary Benson  Offline
trapper
G

Joined: Dec 2006
Posts: 6,179
Sandhills Nebraska
My old 98 Silverado has 220000 miles on her and still plugging alone.
We have a 2015 Silverado with 76000 miles. Have only changed oil and do it myself. Got a coupon booklet for free stuff but the dealer is 5 hrs away in Spearfish SoDak. Did change trans. fluid and filter and had to take the exhaust pipe loose to get it out. Will pay someone next time.
I'm having a great day, by the way.

Last edited by Gary Benson; 09/14/18 09:07 PM.

I know I'm paranoid......but am I paranoid ENOUGH???
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325119
09/14/18 09:25 PM
09/14/18 09:25 PM
Joined: Aug 2010
Posts: 4,541
Asheville, NC
C
charles Offline
trapper
charles  Offline
trapper
C

Joined: Aug 2010
Posts: 4,541
Asheville, NC
Hate to say it, but Amazon could have gotten it to you quicker and probably cheaper if you are a Prime member.

Re: There is no customer service anymore. A RANT! [Re: Finster] #6325140
09/14/18 09:58 PM
09/14/18 09:58 PM
Joined: Apr 2007
Posts: 1,294
venango county,pennslyvania
minklessinpa Offline
trapper
minklessinpa  Offline
trapper

Joined: Apr 2007
Posts: 1,294
venango county,pennslyvania
if it only was a chevy……!!! lol


life member pennslyvania trappers
venango co leader
life member v.f.w.
member nta
member fta
Re: There is no customer service anymore. A RANT! [Re: minklessinpa] #6325150
09/14/18 10:18 PM
09/14/18 10:18 PM
Joined: Mar 2013
Posts: 8,825
Fredonia, PA.
Finster Offline OP
trapper
Finster  Offline OP
trapper

Joined: Mar 2013
Posts: 8,825
Fredonia, PA.
Originally Posted By: minklessinpa
if it only was a chevy……!!! lol
All my problems would be solved since they don't run and just sit there. grin


Liberals are not for gun control, they are for no guns, then control!
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325152
09/14/18 10:20 PM
09/14/18 10:20 PM
Joined: Jun 2007
Posts: 4,570
On a Boat
Scuba1 Offline
"Euro-Redneck"
Scuba1  Offline
"Euro-Redneck"

Joined: Jun 2007
Posts: 4,570
On a Boat
Its a Ford .... right ?? So its normal


At My Age Everything Comes with a lifetime Guarantee
Re: There is no customer service anymore. A RANT! [Re: Finster] #6325153
09/14/18 10:22 PM
09/14/18 10:22 PM
Joined: Jan 2014
Posts: 10,623
North East Kansas
Marty Offline
trapper
Marty  Offline
trapper

Joined: Jan 2014
Posts: 10,623
North East Kansas
Verbal communication is no longer understood, you need to text them while you stand there next to them.


"pressure makes diamonds"
Re: There is no customer service anymore. A RANT! [Re: Marty] #6325161
09/14/18 10:35 PM
09/14/18 10:35 PM
Joined: Jan 2007
Posts: 12,066
north Idaho
W
wissmiss Online happy
trapper
wissmiss  Online Happy
trapper
W

Joined: Jan 2007
Posts: 12,066
north Idaho
Originally Posted By: Marty
Verbal communication is no longer understood, you need to text them while you stand there next to them.


That is oh so true!!!

Re: There is no customer service anymore. A RANT! [Re: Finster] #6325172
09/14/18 11:03 PM
09/14/18 11:03 PM
Joined: Dec 2006
Posts: 7,641
Magna, Utah
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GritGuy Offline
trapper
GritGuy  Offline
trapper
G

Joined: Dec 2006
Posts: 7,641
Magna, Utah
Yea that's a bad, almost like reading that whole novel with no breaks in it LOL !!


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Sorry if my opinions or replies offend you, they are not meant to !

www.wasatchwild.com
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