Just sent in a scope for repair or replacement. Just curious on typical turn around time if anyone has experience with this.???

I sent about 10 years ago, took around 8 weeks or so. A friend sent one in a year or so ago it took maybe 4 weeks BUT they did not fix what needed fixing so back it went. About 4 weeks second time.

Osky

Buddy of mine bought one at a lawn sale that was broken.Sent it in and within ten days he had a brand new one in the mail,no questions asked.

They are really good and you'll get it back quickly. I'm forever a Leupold customer because of their exceptional service

The one recently sent in could not torn the power adjustment, too much prairie dust. Not sure why they didn't fix that correctly first go around, second time sent they did but it's still tough to turn. Good scopes overall tho.

Osky

That’s why I like vortex optics. If one breaks, you take it to the nearest store that sells them and they take the old one and hand you a new one, simple as that. Can’t beat that for a guarantee. Doesn’t matter how it broke either. You could intentionally smash it with a hammer and they’ll just give you a new one.

Maybe being a guide helped but I had one fog during a sheep hunt several years ago. I had a brand new scope within six days of mailing it back.

I just sent in the scope off my Gamo pellet gun. $29.95 for a replacement and $14.15 to ship it. I'd been better off buying a $50.00 scope locally.
just

Hey ADC I started a topic a year or so back titled Leupold warrenty that drew a lot of discussion . I cant recall exactly but I think it was a couple months turn around but they sent a new one with no hassle .I would pull it up and paste it but me and this new phone are not on the same page yet . Maybe someone with more knowledge than me will paste it for us .

https://trapperman.com/forum/ubbthreads.php/topics/6294105/leupold-warrenty#Post6294105

Found it. Thanks!

My experience 2 weeks
Been using Leupold optics 40 years, no complaints..

Several years ago I dropped my rifle and my leupold scope fogged up inside. I was a licensed guide then, and had clients at camp I told them that when I sent it for repairs. I don’t know if that made any difference but , Had it back in less than 2 weeks.

Negative!

Ain't seen a cheap scope yet that can take a pellet guns punishment. ( spring activated).

Reverse recoil.Just sayin.

Just sent a spotting scope to them a couple of months ago. Was repaired and back in about 16 days. Great service that is rarely needed.

Vortex started this warranty so the other manufacturers had to follow or loose a lot of business

Back in the 80's I had been a small part time gunsmith for about 20 years and had sold several Leopolds and had sent a few in for repair with no problem. Then I had a customer buy a 3X9 Leopold scope from me a few days before hunting season. He brought it back the Monday after the opener and it had fogged up.
So I sent gave him a new one and sent his back to Leopold. A month later they sent me a notice it was going to cost $100 to repair because it was "abused" and that was the reason for the fog damage. I told them to ship it back since I hadn't seen any abuse. I got it back and the ONLY external damage was a 1/4" long wire scratch on the side of the scope not anywhere near a joint and it had absolutely nothing to do with why it fogged. I sent it back with a letter stating that I had looked it over and saw nothing other than the wire scratch and wanted it repaired under their warranty. They refused and sent it back. [That is when I realized they had looked up the scope by serial number and made the same assessment that the first tech had.] I then was upset so I called their customer service representative and sent it to her. She got it and wrote me the that this was up to the repair technician and she did not have the authority to override his decision. So I paid to have it repaired. I got the scope back and sold it for the cost of the repair and I HAVE NEVER BOUGHT OR SOLD ANOTHER LEOPOLD SCOPE SINCE. They are a quality scope and generally the service is very good but I won't ever deal with them again. It is only a couple hundred miles to Beaverton, OR and I thought seriously about taking the scope with me to the Leopold shop and confronting the tech but decided that would not be a good plan.

28 days and counting so far since they received the scope. Must of been harder too fix than I thought it would be for them. lol I'm not worried yet.

Redfield had the same thing several years ago. A company bought the name and older units were not covered. That is when I quit using and buying Redfield products.

Any word yet?