|
Re: lighting strikes and phone line
[Re: Kent Smith]
#6659666
11/07/19 02:02 PM
11/07/19 02:02 PM
|
Joined: Jan 2014
Posts: 610 Wyoming
thedude055
trapper
|
trapper
Joined: Jan 2014
Posts: 610
Wyoming
|
Kent my suggestion would be that you call in a trouble ticket (customer service) and state something else as the issue and state that you need to meet with the tech for access to the premises. They should then schedule the visit and be able to talk to you in person. The company will likely not ever take responsibility for anything like that as it to easy to get pigeon holes for them as well. It can be an issue in the network on their behalf or poor luck on your behalf. That is the only way to get it through the office side of things though. If you talk to a tech let them know the issue and what has been going on. If they are capable they will know what to look for. It may likely cost you a tech visit fee or trouble ticket fee depending on the carrier but will get the issue looked at. Other than that the phone company in general will not claim internal lightning issues as their own issue from the customer service side of things usually.
Owner Wind River Trapping Supplies
|
|
|
Re: lighting strikes and phone line
[Re: Kent Smith]
#6659672
11/07/19 02:10 PM
11/07/19 02:10 PM
|
Joined: Sep 2013
Posts: 18,574 Green County Wisconsin
GREENCOUNTYPETE
trapper
|
trapper
Joined: Sep 2013
Posts: 18,574
Green County Wisconsin
|
everything that enters you house should have a surge protector not just the power at the appliance.
cable antenna phone power
where these enter the house drive 2 ground rods 6 feet apart connect them with 4 guage copper wire and clamps run that up to where your phone lines and such enter the house put the surge protectors on each line before entering the house and tie all the ground wires tot eh 4ga copper wrap them and a big wire nut or clamp.
ground everything you can
make sure the ground to your breaker box is still good , you can also add a surge protection device to your breaker box.
check that you have a good ground at your outlet , there is a small plug in tester to easily check this plug it in it tells you if the outlet has ground and if the neutral hot are backwards with a set of lights.
current can be induced on internal wiring and that will hopefully be handled by the surge protector at the device , but shunting that current to ground before it enters your home adds layers to your defense.
not at all uncommon to see a phone or cable interface box that has a ground screw and the installer never installed the ground wire .
America only has one issue, we have a Responsibility crisis and everything else stems from it.
|
|
|
Re: lighting strikes and phone line
[Re: Kent Smith]
#6659750
11/07/19 04:36 PM
11/07/19 04:36 PM
|
Joined: Sep 2019
Posts: 271 MN
K9BeavCoon
trapper
|
trapper
Joined: Sep 2019
Posts: 271
MN
|
First, check your electrical panel band make sure all grounds and neutrals are in their right spot and snugly connected. Then Call your power company, have em check your lightning arrestor on your transformer. Also ask if you can have them test the resistance in your ground rods. State that you’ve burned up a phones, modems, and heart monitors. Depending on the company, they might come out for free since they don’t want to be buying appliances. If that don’t work I’d contact an electrician. Phone companies are going broke with the advent of cell phones they don’t have money to spend chasing down potential issues. In MN anyways, phone is always grounded to your electrical service or the power company’s. Call power company, then electrician.
Last edited by K9BeavCoon; 11/07/19 04:37 PM.
|
|
|
|
|
|