Anyone know how to contact Amazon?
#6858639
04/29/20 07:30 PM
04/29/20 07:30 PM
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Joined: Dec 2006
Posts: 17,379 Coeur d' Alene, Idaho
James
OP
"Minka"
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OP
"Minka"
Joined: Dec 2006
Posts: 17,379
Coeur d' Alene, Idaho
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I recently bought half a dozen spinning rods from Amazon. These were cheap rods, which I'd planned to give to my son, who keeps breaking mine. Four of them arrived defective. Two rods were broken, one had the wrong extra tip, and the last was a one-piece rod that was supposed to be two-piece. (What use would I have for a seven-foot rod? I don't have that much space in the back end of my SUV.)
By the way, I don't recommend buying fishing rods from Amazon. They just throw them in a long box, with no padding or protection.
Anyhow, Amazon isn't answering their phone due to Covid. I managed to figure out their website returns, and a UPS pickup was scheduled for yesterday. But UPS never showed up. So today I called to schedule a new pickup... and was told I had to pay for it!
I explained. I argued about it, said the pickup person had never knocked or rang our doorbell, and the guy told me to contact Amazon. Then he hung up on me.
Amazon's website gives no option I can find to address my problem. They won't let me start a new return, and there's no way to give feedback on a pending return. If anyone can tell me how to contact Amazon over an issue like mine, I'll be in your debt.
And before anyone starts, I know, I know: I never should have bought from Amazon. Right now, I'm fed up with both Amazon and UPS.
Jim
Forum Infidel since 2001
"And that troll bs is something triggered snowflakes say when they dont like what someone posts." - Boco
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Re: Anyone know how to contact Amazon?
[Re: James]
#6858648
04/29/20 07:36 PM
04/29/20 07:36 PM
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Joined: Feb 2010
Posts: 8,459 Henderson, N.Y. Jefferson Co.
walleyed
trapper
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trapper
Joined: Feb 2010
Posts: 8,459
Henderson, N.Y. Jefferson Co.
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I recently bought half a dozen spinning rods from Amazon. These were cheap rods, which I'd planned to give to my son, who keeps breaking mine. Four of them arrived defective. Two rods were broken, one had the wrong extra tip, and the last was a one-piece rod that was supposed to be two-piece. (What use would I have for a seven-foot rod? I don't have that much space in the back end of my SUV.)
By the way, I don't recommend buying fishing rods from Amazon. They just throw them in a long box, with no padding or protection.
Anyhow, Amazon isn't answering their phone due to Covid. I managed to figure out their website returns, and a UPS pickup was scheduled for yesterday. But UPS never showed up. So today I called to schedule a new pickup... and was told I had to pay for it!
I explained. I argued about it, said the pickup person had never knocked or rang our doorbell, and the guy told me to contact Amazon. Then he hung up on me.
Amazon's website gives no option I can find to address my problem. They won't let me start a new return, and there's no way to give feedback on a pending return. If anyone can tell me how to contact Amazon over an issue like mine, I'll be in your debt.
And before anyone starts, I know, I know: I never should have bought from Amazon. Right now, I'm fed up with both Amazon and UPS.
Jim
Jeff Bezos ain't your buddy, Jimmy !!!! Should have patronized a LOCAL Mom N' Pop Tackle Shop instead that commie outfit. You mean you couldn't find a fishin' rod in downtown Soldotna ? GEEZE !!!! w
"Provisional/Interim" member of NYS Trappers Association Jefferson Co. Fur Harvesters
I Support Non-Resident Trapping
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Re: Anyone know how to contact Amazon?
[Re: James]
#6858708
04/29/20 08:17 PM
04/29/20 08:17 PM
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Joined: Jun 2010
Posts: 3,293 Ontario, Canada
slydogx
trapper
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trapper
Joined: Jun 2010
Posts: 3,293
Ontario, Canada
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You're definitely better to bring it to a UPS store or post office. When I printed out the return paperwork provided by Amazon it indicated postage paid so the clerk just scanned it and tossed it in the outgoing pile. O think in the US you can bring returns to a Kohl's store if you have one nearby
Just happy to be here.
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Re: Anyone know how to contact Amazon?
[Re: James]
#6858750
04/29/20 08:44 PM
04/29/20 08:44 PM
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Joined: Dec 2006
Posts: 17,379 Coeur d' Alene, Idaho
James
OP
"Minka"
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OP
"Minka"
Joined: Dec 2006
Posts: 17,379
Coeur d' Alene, Idaho
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Well, I finally found a way to reach Amazon by chat, but boy, was it a convoluted process. Canvasback, I think all items came from Amazon directly.
I'd have bought from a local merchant, but I'm still laid up from ankle surgery.
Amazon told me just to keep the items. Anyone want to come pick up a seven-foot spinning rod?
Jim
Forum Infidel since 2001
"And that troll bs is something triggered snowflakes say when they dont like what someone posts." - Boco
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Re: Anyone know how to contact Amazon?
[Re: James]
#6858752
04/29/20 08:45 PM
04/29/20 08:45 PM
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Joined: Dec 2006
Posts: 17,379 Coeur d' Alene, Idaho
James
OP
"Minka"
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OP
"Minka"
Joined: Dec 2006
Posts: 17,379
Coeur d' Alene, Idaho
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BillyTraps, try that number and see if they answer.
Jim
Forum Infidel since 2001
"And that troll bs is something triggered snowflakes say when they dont like what someone posts." - Boco
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Re: Anyone know how to contact Amazon?
[Re: walleyed]
#6858768
04/29/20 08:58 PM
04/29/20 08:58 PM
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Joined: Dec 2018
Posts: 5,214 Crivitz WI
Sprung & Rusty
trapper
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trapper
Joined: Dec 2018
Posts: 5,214
Crivitz WI
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I recently bought half a dozen spinning rods from Amazon. These were cheap rods, which I'd planned to give to my son, who keeps breaking mine. Four of them arrived defective. Two rods were broken, one had the wrong extra tip, and the last was a one-piece rod that was supposed to be two-piece. (What use would I have for a seven-foot rod? I don't have that much space in the back end of my SUV.)
By the way, I don't recommend buying fishing rods from Amazon. They just throw them in a long box, with no padding or protection.
Anyhow, Amazon isn't answering their phone due to Covid. I managed to figure out their website returns, and a UPS pickup was scheduled for yesterday. But UPS never showed up. So today I called to schedule a new pickup... and was told I had to pay for it!
I explained. I argued about it, said the pickup person had never knocked or rang our doorbell, and the guy told me to contact Amazon. Then he hung up on me.
Amazon's website gives no option I can find to address my problem. They won't let me start a new return, and there's no way to give feedback on a pending return. If anyone can tell me how to contact Amazon over an issue like mine, I'll be in your debt.
And before anyone starts, I know, I know: I never should have bought from Amazon. Right now, I'm fed up with both Amazon and UPS.
Jim
Jeff Bezos ain't your buddy, Jimmy !!!! Should have patronized a LOCAL Mom N' Pop Tackle Shop instead that commie outfit. You mean you couldn't find a fishin' rod in downtown Soldotna ? GEEZE !!!! w ^^^^^^ this ^^^^
No Jab.
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Re: Anyone know how to contact Amazon?
[Re: James]
#6858771
04/29/20 09:01 PM
04/29/20 09:01 PM
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Joined: Dec 2018
Posts: 5,214 Crivitz WI
Sprung & Rusty
trapper
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trapper
Joined: Dec 2018
Posts: 5,214
Crivitz WI
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Well, I finally found a way to reach Amazon by chat, but boy, was it a convoluted process. Canvasback, I think all items came from Amazon directly.
I'd have bought from a local merchant, but I'm still laid up from ankle surgery.
Amazon told me just to keep the items. Anyone want to come pick up a seven-foot spinning rod?
Jim Is it made in China? If so, no.
No Jab.
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Re: Anyone know how to contact Amazon?
[Re: James]
#6858777
04/29/20 09:06 PM
04/29/20 09:06 PM
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Joined: Dec 2006
Posts: 17,379 Coeur d' Alene, Idaho
James
OP
"Minka"
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OP
"Minka"
Joined: Dec 2006
Posts: 17,379
Coeur d' Alene, Idaho
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Yes, the seven-foot rod is China-made, I'm sure. Even Fenwick rods are now made in China, I think.
Jim
Forum Infidel since 2001
"And that troll bs is something triggered snowflakes say when they dont like what someone posts." - Boco
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Re: Anyone know how to contact Amazon?
[Re: James]
#6858804
04/29/20 09:32 PM
04/29/20 09:32 PM
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Joined: Aug 2008
Posts: 16,171 ny
upstateNY
trapper
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trapper
Joined: Aug 2008
Posts: 16,171
ny
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I recently bought half a dozen spinning rods from Amazon. These were cheap rods, which I'd planned to give to my son,
Jim
Wow.Buy yer kid a decent fishing outfit AND teach him how to use it.You too busy teaching illegal aliens how to bilk our system still? Dip Stick Jimmy.
the wheels of the gods turn very slowly
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Re: Anyone know how to contact Amazon?
[Re: James]
#6858874
04/29/20 11:07 PM
04/29/20 11:07 PM
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Joined: Sep 2013
Posts: 18,386 Green County Wisconsin
GREENCOUNTYPETE
trapper
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trapper
Joined: Sep 2013
Posts: 18,386
Green County Wisconsin
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I recently bought half a dozen spinning rods from Amazon. These were cheap rods, which I'd planned to give to my son, who keeps breaking mine. Four of them arrived defective. Two rods were broken, one had the wrong extra tip, and the last was a one-piece rod that was supposed to be two-piece. (What use would I have for a seven-foot rod? I don't have that much space in the back end of my SUV.)
By the way, I don't recommend buying fishing rods from Amazon. They just throw them in a long box, with no padding or protection.
Anyhow, Amazon isn't answering their phone due to Covid. I managed to figure out their website returns, and a UPS pickup was scheduled for yesterday. But UPS never showed up. So today I called to schedule a new pickup... and was told I had to pay for it!
I explained. I argued about it, said the pickup person had never knocked or rang our doorbell, and the guy told me to contact Amazon. Then he hung up on me.
Amazon's website gives no option I can find to address my problem. They won't let me start a new return, and there's no way to give feedback on a pending return. If anyone can tell me how to contact Amazon over an issue like mine, I'll be in your debt.
And before anyone starts, I know, I know: I never should have bought from Amazon. Right now, I'm fed up with both Amazon and UPS.
Jim
you have to do a complaint through your account explain it all in writing then in a few days you get a email message back and communicate with the rep via the email. when your logged in , go to orders then find the item and click problem with order and then tell them what is happening.
Last edited by GREENCOUNTYPETE; 04/29/20 11:09 PM.
America only has one issue, we have a Responsibility crisis and everything else stems from it.
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Re: Anyone know how to contact Amazon?
[Re: James]
#6858887
04/29/20 11:24 PM
04/29/20 11:24 PM
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Joined: Jan 2008
Posts: 9,154 Alaska and Washington State
waggler
trapper
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trapper
Joined: Jan 2008
Posts: 9,154
Alaska and Washington State
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I bought a few hundred dollars worth of camp gear that I had "mailed" to Pilot Point Alaska. I specifically had it sent by USPS because UPS doesn't deliver there. The stuff never arrived even though Amazon insisted it had. They were very agreeable to replace the order, this time it did come by USPS. A week or so later I happened to be taking to a local about the incident. He said, "oh, I found that stuff out on the tarmac and threw it in an old conex by my house". I retrieved the stuff and called Amazon to see what they wanted me to do with the extra stuff; they said keep it. I don't know how they make money. I think their plan must be to operate at a loss until they drive everybody else out of business, then they will really put the screws to us.
"My life is better than your vacation"
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Re: Anyone know how to contact Amazon?
[Re: rosscoak]
#6858926
04/30/20 02:44 AM
04/30/20 02:44 AM
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Joined: Jan 2008
Posts: 4,791 M.T.V. Alaska
yukonjeff
trapper
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trapper
Joined: Jan 2008
Posts: 4,791
M.T.V. Alaska
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I called Amazon to see what they wanted me to do with the extra stuff; they said keep it. I don't know how they make money. I think their plan must be to operate at a loss until they drive everybody else out of business, then they will really put the screws to us. That's is very generous of amazon. Do you know who pays for that ? The seller. Not amazon Never support that Chicom outfit. ...sure it's convenient, but you are also supporting and funding anti American dirtbags...soros, pelosi, dnc.
I agree Bezos is a POS. But alot of American Dirt bags sell on there too. I use them all the time. I look for American sellers . Most are Mom and Pop operators that are smart. I can get things shipped in I could only dream about 10 years ago. You guys shopping at the big box stores are supporting the Chicoms anyway..
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