Close Caption Channel 7 NewsVIRTUAL BARRIERS: Why ASL interpreters matter, even when there's closed captioning
When the pandemic began, government officials began holding daily press briefings to update the public on television and online.
Some of those officials, including our local ones in D.C., Maryland, and Virginia, have American Sign Language interpreters present. (In fact, on National ASL Day, Maryland Gov. Larry Hogan took a moment to recognize the interpreter at his press conferences, Jimmy Beldon.)
But The National Association of the Deaf says they have come across many issues with these conferences. Sometimes, the interpreters aren't qualified. Other times, the interpreter can't be seen on the live stream because the camera shot is tight on the officials who are speaking.
"We have received many complaints from deaf and hard of hearing people unable to understand from the briefings what they are supposed to do or avoid to stay safe and healthy," according to NAD.
"There is now a tendency to cut costs and use automated captioning technology (often referred to as Automated Speech Recognition 'ASR'), which is getting better but is still not quite accurate for most situations," said Howard A. Rosenblum, Chief Executive Officer & Director of Legal Services at NAD.
An interpreter explained to 7 On Your Side that
American Sign Language (ASL), is the first language of many deaf, hard of hearing individuals and that English is completely different.ASL is a language completely separate and distinct from English," according to the National Institute on Deafness and Other Communication Disorders. "It contains all the fundamental features of language, with its own rules for pronunciation, word formation, and word order. While every language has ways of signaling different functions, such as asking a question rather than making a statement, languages differ in how this is done. For example, English speakers may ask a question by raising the pitch of their voices and by adjusting word order; ASL users ask a question by raising their eyebrows, widening their eyes, and tilting their bodies forward.
Therefore, NAD explains, "it is not enough to share emergency communications in English. The same information must be shared in ASL."
The Centers for Disease Control and Prevention have uploaded a YouTube channel specifically using ASL covering a wide-range of COVID-19 topics.