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Shoutout to Hornady Mfg. #6932167
07/16/20 09:59 PM
07/16/20 09:59 PM
Joined: Feb 2018
Posts: 4,103
Bonner County, Idaho
Wild_Idaho Offline OP
trapper
Wild_Idaho  Offline OP
trapper

Joined: Feb 2018
Posts: 4,103
Bonner County, Idaho
Sent in a Hornady decapping die that I had beat on getting a case unstuck and damaged the pin to them to be replaced. They said to include a $10 check with it. Well today I got an email from them that it was being shipped back to me repaired and they were not going to cash my check. $0 cost to me. THIS, is customer service.


Real name Eric
The sharpest hammer in the box of crayons.

Re: Shoutout to Hornady Mfg. [Re: Wild_Idaho] #6932171
07/16/20 10:02 PM
07/16/20 10:02 PM
Joined: Dec 2009
Posts: 20,337
The Hill Country of Texas
Leftlane Offline
"HOSS"
Leftlane  Offline
"HOSS"

Joined: Dec 2009
Posts: 20,337
The Hill Country of Texas
Hornady is awesome just like their products!
Thanks for sharing that story


“What’s good for me may not be good for the weak minded.”
Captain Gus McCrae- Texas Rangers


Re: Shoutout to Hornady Mfg. [Re: Wild_Idaho] #6932246
07/16/20 11:04 PM
07/16/20 11:04 PM
Joined: Oct 2015
Posts: 3,077
Wyoming
C
cmcf Offline
trapper
cmcf  Offline
trapper
C

Joined: Oct 2015
Posts: 3,077
Wyoming
RCBS Makes a stuck case remover. They aren’t very much and work real well. Maybe next time.


“The world is governed by very different personages from what is imagined” B. Disraeli

Re: Shoutout to Hornady Mfg. [Re: Wild_Idaho] #6932253
07/16/20 11:16 PM
07/16/20 11:16 PM
Joined: Dec 2010
Posts: 34,911
Central, SD
Law Dog Offline
trapper
Law Dog  Offline
trapper

Joined: Dec 2010
Posts: 34,911
Central, SD
Stopped in Grand Island once at Hornady they had what I needed they were great.


Was born in a Big City Will die in the Country OK with that!

Jerry Herbst
Re: Shoutout to Hornady Mfg. [Re: cmcf] #6932268
07/16/20 11:36 PM
07/16/20 11:36 PM
Joined: Feb 2018
Posts: 4,103
Bonner County, Idaho
Wild_Idaho Offline OP
trapper
Wild_Idaho  Offline OP
trapper

Joined: Feb 2018
Posts: 4,103
Bonner County, Idaho
Originally Posted by cmcf
RCBS Makes a stuck case remover. They aren’t very much and work real well. Maybe next time.


Looking into it now, thank you!


Real name Eric
The sharpest hammer in the box of crayons.

Re: Shoutout to Hornady Mfg. [Re: Wild_Idaho] #6932279
07/16/20 11:56 PM
07/16/20 11:56 PM

W
Wylee
Unregistered
Wylee
Unregistered
W



Good to know IF I ever actually have to ship anything back. Thanks for the info!
To add..I’ve also received great service from Lyman.

Re: Shoutout to Hornady Mfg. [Re: Wild_Idaho] #6932282
07/17/20 12:00 AM
07/17/20 12:00 AM
Joined: Jun 2019
Posts: 180
Utah
J
Jasper69 Offline
trapper
Jasper69  Offline
trapper
J

Joined: Jun 2019
Posts: 180
Utah
I just broke the expander ball off my 6.5 creedmoor sizing die. Called Hornady and the lady sent me the replacement parts free of charge. Very good service. The fact that I had sent the registration card in helped. And I usually don't do that.

Re: Shoutout to Hornady Mfg. [Re: Wild_Idaho] #6932398
07/17/20 07:38 AM
07/17/20 07:38 AM
Joined: Mar 2012
Posts: 3,872
meadowview, Virginia
E
EdP Offline
trapper
EdP  Offline
trapper
E

Joined: Mar 2012
Posts: 3,872
meadowview, Virginia
I love what Hornady has been doing for the shooting community lately. They keep introducing new tools and tool designs to help us make better handloads. The bullet comparator and OAL gauge are examples. Also, Hornady makes a micrometer adjust seating stem that can be used in any of their standard bullet seating dies. The other mfgs have micrometer seating dies but you have to buy one for each cartridge you reload. For that reason alone I now buy only Hornady dies.

Re: Shoutout to Hornady Mfg. [Re: Wild_Idaho] #6932467
07/17/20 08:52 AM
07/17/20 08:52 AM
Joined: Mar 2013
Posts: 1,064
Western Wisconsin
T
TraderVic Offline
trapper
TraderVic  Offline
trapper
T

Joined: Mar 2013
Posts: 1,064
Western Wisconsin
Hornady, RCBS, Starline, etc, are all very good companies. Good to hear Hornady provided such great service.

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