Microsoft Tech Support fraud???
#7149362
01/22/21 10:38 AM
01/22/21 10:38 AM
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Joined: Dec 2006
Posts: 21,716 Sandhills Nebraska
Gary Benson
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Yesterday I was on my laptop and it froze suddenly and a Microsoft Tech Support popped up and said I had been compromised. There was a phone # to call so I called them and told them my problem. Long story short, they said our IP address had been compromised. They got my computer going again, then offered to sell a firewall that would protect us from hackers. We ended up spending $299 for the firewall. The phone # I talked to was not the same # as Microsoft Tech support. I looked up the number and Google says it has been reported as a fraudulent operation. Has anyone ran into this? Who can you trust? Supposedly everyone Microsoft hires for tech support is the India folks who can't speak English. What's a person to do?
Life ain't supposed to be easy.
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149366
01/22/21 10:41 AM
01/22/21 10:41 AM
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Joined: Dec 2010
Posts: 34,874 Central, SD
Law Dog
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Scammed it sounds like. Cooperpolly got you I’d look into it.
Last edited by Law Dog; 01/22/21 10:42 AM.
Was born in a Big City Will die in the Country OK with that!
Jerry Herbst
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149372
01/22/21 10:45 AM
01/22/21 10:45 AM
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Joined: Dec 2006
Posts: 21,716 Sandhills Nebraska
Gary Benson
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We're calling the CC company, bank, everyone we can to find out if we're safe. Can't trust anybody anymore!
Life ain't supposed to be easy.
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149375
01/22/21 10:47 AM
01/22/21 10:47 AM
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Joined: Dec 2010
Posts: 34,874 Central, SD
Law Dog
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Do you have any protection on your PC?
Was born in a Big City Will die in the Country OK with that!
Jerry Herbst
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149385
01/22/21 10:51 AM
01/22/21 10:51 AM
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Joined: Dec 2006
Posts: 21,716 Sandhills Nebraska
Gary Benson
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Yes, I do. The person I talked to said our IP address had been compromised which would allow them to access any computer in the house.
Life ain't supposed to be easy.
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149391
01/22/21 10:55 AM
01/22/21 10:55 AM
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Joined: Dec 2010
Posts: 34,874 Central, SD
Law Dog
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I’d talk to your provider then, I use Norton never had any issues but they are getting out of hand with the pricing now they went from PC coverage to 5 different separate things they want to sell you now.
Was born in a Big City Will die in the Country OK with that!
Jerry Herbst
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149411
01/22/21 11:10 AM
01/22/21 11:10 AM
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Joined: Dec 2010
Posts: 34,874 Central, SD
Law Dog
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You would think whoever offered the protection would step up if not you really don’t have protection just the idea of having it then.
Was born in a Big City Will die in the Country OK with that!
Jerry Herbst
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149421
01/22/21 11:16 AM
01/22/21 11:16 AM
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Joined: Sep 2013
Posts: 18,561 Green County Wisconsin
GREENCOUNTYPETE
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I think you need to go get your computer checked by a local tech , one you can trust , if you can't hit them, with a bullet don't trust them.
that may well have been a scam and worse you could now have them having total access you your computer and all your data.
America only has one issue, we have a Responsibility crisis and everything else stems from it.
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149425
01/22/21 11:21 AM
01/22/21 11:21 AM
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Joined: Dec 2010
Posts: 34,874 Central, SD
Law Dog
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Good virus protection would remove that you would think seems that would be what you pay for it to do in the first place.
Was born in a Big City Will die in the Country OK with that!
Jerry Herbst
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149440
01/22/21 11:41 AM
01/22/21 11:41 AM
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Joined: Oct 2011
Posts: 17,473 Wheaton Ks
lee steinmeyer
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My wife got nailed last week. Got a call saying her account with amazon had been comprimized, some one had tried to buy 4000 bucks worth of apple crap on her account. So she tries to call amazon, gets the number off their website.....but it's a fraudulent number that they somehow switch, be cause going there later it had changed. Gets this jerk that is supposed to be a supervisor, and he strings her on, running trough pages of crap that would come up on her phone, telling her he would get her money back. Then the scam, need your credit card numbers to enact security for them. They were on two separate banks, and one recognized it as a fraud, the other paid it, and poof, she was out 757. dollars.She thinks Western Union is envolved in it to, because the money was wired through them and picked up immediately by a mexican that possibly worked there. Reported everything, but she got a little smarter about how the world works nowdays.
Tread carefully dealing with any of these creeps.
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Re: Microsoft Tech Support fraud???
[Re: Gary Benson]
#7149443
01/22/21 11:43 AM
01/22/21 11:43 AM
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Joined: May 2010
Posts: 10,472 mn north of blakely
Steven 49er
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Yesterday I was on my laptop and it froze suddenly and a Microsoft Tech Support popped up and said I had been compromised. There was a phone # to call so I called them and told them my problem. Long story short, they said our IP address had been compromised. They got my computer going again, then offered to sell a firewall that would protect us from hackers. We ended up spending $299 for the firewall. The phone # I talked to was not the same # as Microsoft Tech support. I looked up the number and Google says it has been reported as a fraudulent operation. Has anyone ran into this? Who can you trust? Supposedly everyone Microsoft hires for tech support is the India folks who can't speak English. What's a person to do?
You fell for that? It happens. You have to be careful brother and personally I would get your computer checked out or maybe even throw it away, who knows what they put on there. In the future you will get more notifications like this if you haven't already. It could be from your bank, IRS, power company. Ya gotta be careful
"Inflation is always and everywhere a monetary phenomenon". Milton Friedman.
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Re: Microsoft Tech Support fraud???
[Re: Tray]
#7149471
01/22/21 12:05 PM
01/22/21 12:05 PM
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Joined: May 2016
Posts: 1,306 Maine
Jonnytrapper
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It’s a scam and not only did they get your CC info, they probably got enough access to your computer to install viruses on your computer that they will be able to continue to pull your info from your computer in the future. Best idea is to at least to have your computer gone thru by professionals and all viruses removed. Worst case you may need new computer. They already have full access to his computer, that's how they froze it and gave him the number to call. They will freeze it again and if he doesn't pay the "tech support" scam they will extort money to get his photos/files back.
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