To start with I am just a technician not an owner so this is not technically my business. That said, this is my business. I draw a man's pay his fight is my fight. What is good for my boss is good for me. Animal Control Experts, LLC is MY business.

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1) What makes your business any differently from your competitors?

We are Animal Control EXPERTS and carry ourselves as such. We are not trappers, bug guys, exterminators or some other sort of riff raff.

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2)What is your image and your companies image to your customer?

see #1

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3)Who are your main clients or customers? ( There's a big difference).

Whoever has an animal problem or situation in need of our services. No job to small nor to big. All customers deserve to be and are treated as if their's was the only problem in the whole world.

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4) What would be the one thing you need to make your company flourish?

We are flourishing. Good leadership, good service have done well for us.

Like the atitude towards your business Warrior.

Warrior???? when I look on your web site I see Bugs???? And the Photos show no similarity in Uniforms???? in the photos... anyway?? So I guess I am a little confused on the Animal Control Expert thing.....
.....The web marketing is very nice....Nwco badge....BBB Badge....motion....This Looks Professional
...... employees like You and "Good leadership, good service" make professionals

Aint got me buyn Docker yet..........

You see stinging insects, not bugs! We do not provide pest control service but will gladly wade in where others fear to go. Most PCOs in this area refuse to touch stinging insects, their loss. LOL
As for uniforms we have two standard "uniforms", khaki and black. Tops and bottoms can be interchanged as the tech so desires. Tops are badged with the company logo. No embroidered nametags though thank God.

BTW, as a former beek I really can pour on the biology of stinging insects when needed to make a sale.

Warrior, I like the pigion pic on the web site. One word: PULL!

I have started asking the costumer if the truck I pulled up in or the cloths that I am wearing were what they expected???? And how did it affect there "first" impression............ Standard Y.T.G...... Magnum PI with longer shorts...... HA

"Y.T.G.,......."? Yuppie to go? Ha!

MANNERS and BE INFORMED of the specific problem(s)

Come on WolfRiver, you can do better than that!

Y.T.G......= Yuppy trapping Gear....

LOL

Ha! Got my bags packed with flowered shirts, sandles, and 330's and a Cafe' mocha latte'/ castor mixture!

Stainless 330s I hope! The other ones are ugly.

I do hope to hear from some other new comers on this subject!

1) What makes your business any differently from your competitors?

The main thing is 2 fold, our service is excellent bar-none and we honor our warranties, the second is personality, I know how to laugh and earn the clients trust

2)What is your image and your companies image to your customer?

the best it can be, my image is important as to how clients see me but what i desire most of all is when they find me, they have already heard about me or seen what we can do, image starts when i leave the house and then go back into it.

3)Who are your main clients or customers? ( There's a big difference).

As i get more and more in business, because we are there to make money and solve problems, clients are people who pay, that may sound bad, but it is true, can't help the truth. how many of you have had clients that make every excuse in the book that they can't pay you or seem to have a problem with everything you do, about 5 to 8 percent of the clients we serve end up doing that to us, usually a lawyer or doctor too in our experience. the main clients are also people that recognize that they have a problem, they can't fix the problem themselves, recognize they need to pay a professional to fix it, and call, email, fax, or stop us when they see our trucks on the road.

and finally 4) What would be the one thing you need to make your company flourish?

it is flourishing now, i am as busy as i want to be, if i wanted to be doing 12 hours a day 5 to 6 days a week, i could be but i wouldn't have a life, sorry, but life is more important than money even though it takes money to live. I am not cheap when i do work, i charge what our company is worth. One thing that you can't do in this line of work, is get upset with people when they get mad at your prices and call you a cheat because you charge too much, etc. those people do me a favor, if i would have done work for them cheaper, they probably wouldn't have paid anyway.

I am a full time field tech and also help out with advertising. My wife is my full time Secretary and takes care of books and marketing so i don't have to when i get home, she doesn't work anywhere else, we also have a full time employee as well and he gets paid better than a factory job. so we are definitely happy, anytime God is part of your game plan, you can't go wrong.

Well put .

Well said .

great post! glad it was resurrected. Now I guess i'll have to think about this.

What a timely topic. I checked my gut about 2 months ago and found that it had expanded to unexceptable girth. I immediately went back to the treadmills and other exercise machines where I had my cardiac rehab. Well, it helped a little but since we are presently a little short of help, being back doing animal trapping helped way more.I lost two belt notches and ten pounds so far just doing what I always did. Sitting behind this computer doesn't help me lose anything. ( Except perhaps some of my common sense )