I do absolutely all of the behind the scenes work for all of our business'. I do have our senior tech take and schedule the calls when I get tired of the phone ringing. Just too many interruptions at times and I lose patience and focus needed for clerical work. Other than that I am a one man office show guy. From website maintenance,billing to catalog building and printing I do it all. Then I become a formulation expert day in and out. Shipping and filling orders. I have an old friend that bottles several thousands of bottles a month for me. But other then that its me ,myself and I.

It takes a alot of time to do it and I also still do field work/service calls and all the predator and water work. When the lure and bait work gets rolling steadily I must step back from daily service calls and devote all my time to formulation product building and all the related parts of that business until I am caught up within reason.
The wifes health condition prohibits any of her interaction with the business any longer and has been that way for many years.We need a secretary for sure but I just dont want to go that route at this point. Our CPA keeps all the tax and payroll work handled nicely or I would be going nuts at times. I still write all the pay checks.
I am a loner for the most part and dont like dealing with people any more then necessary. But that is a vital part of this business on the service end.That is probably why trapping was a good fit for me. I always traveled and worked alone on the road for months at a time with very little contact with people except ranchers, farmers and hired hands. That is the way I like it for the most part.