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Turn around time on scope repair for Leupold? #6637377
10/11/19 09:41 AM
10/11/19 09:41 AM
Joined: Jun 2010
Posts: 12,898
Iowa
~ADC~ Offline OP
The Count
~ADC~  Offline OP
The Count

Joined: Jun 2010
Posts: 12,898
Iowa
Just sent in a scope for repair or replacement. Just curious on typical turn around time if anyone has experience with this.???

Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637380
10/11/19 09:50 AM
10/11/19 09:50 AM
Joined: Dec 2013
Posts: 8,114
Northern MN
O
Osky Offline
trapper
Osky  Offline
trapper
O

Joined: Dec 2013
Posts: 8,114
Northern MN
I sent about 10 years ago, took around 8 weeks or so. A friend sent one in a year or so ago it took maybe 4 weeks BUT they did not fix what needed fixing so back it went. About 4 weeks second time.

Osky


"A womans heart is the hardest rock the Almighty has put on this earth, and I can find no sign on it"

Jabless in Minnesota

www.SureDockusa.com
Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637381
10/11/19 09:50 AM
10/11/19 09:50 AM
Joined: Aug 2008
Posts: 13,417
ny
U
upstateNY Offline
trapper
upstateNY  Offline
trapper
U

Joined: Aug 2008
Posts: 13,417
ny
Buddy of mine bought one at a lawn sale that was broken.Sent it in and within ten days he had a brand new one in the mail,no questions asked.


the wheels of the gods turn very slowly
Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637388
10/11/19 10:00 AM
10/11/19 10:00 AM
Joined: Nov 2011
Posts: 947
Pennsylvania, 1B
PaRay Offline
trapper
PaRay  Offline
trapper

Joined: Nov 2011
Posts: 947
Pennsylvania, 1B
They are really good and you'll get it back quickly. I'm forever a Leupold customer because of their exceptional service

Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637390
10/11/19 10:00 AM
10/11/19 10:00 AM
Joined: Dec 2013
Posts: 8,114
Northern MN
O
Osky Offline
trapper
Osky  Offline
trapper
O

Joined: Dec 2013
Posts: 8,114
Northern MN
The one recently sent in could not torn the power adjustment, too much prairie dust. Not sure why they didn't fix that correctly first go around, second time sent they did but it's still tough to turn. Good scopes overall tho.

Osky


"A womans heart is the hardest rock the Almighty has put on this earth, and I can find no sign on it"

Jabless in Minnesota

www.SureDockusa.com
Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637428
10/11/19 10:55 AM
10/11/19 10:55 AM
Joined: Jan 2007
Posts: 3,356
Northern Nevada, 31 yrs old
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Bob Offline
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Bob  Offline
trapper
B

Joined: Jan 2007
Posts: 3,356
Northern Nevada, 31 yrs old
Thatís why I like vortex optics. If one breaks, you take it to the nearest store that sells them and they take the old one and hand you a new one, simple as that. Canít beat that for a guarantee. Doesnít matter how it broke either. You could intentionally smash it with a hammer and theyíll just give you a new one.


"I have two guns, one for each of ya."
Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637436
10/11/19 11:11 AM
10/11/19 11:11 AM
Joined: Dec 2006
Posts: 3,485
S.W.Oregon
newhouse114 Offline
trapper
newhouse114  Offline
trapper

Joined: Dec 2006
Posts: 3,485
S.W.Oregon
Maybe being a guide helped but I had one fog during a sheep hunt several years ago. I had a brand new scope within six days of mailing it back.


Life Member NTA & FTA
"Life isn't about waiting for the storm to pass. It's about learning to dance in the rain

http://alaskastoneanivory.com/index
Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637475
10/11/19 12:27 PM
10/11/19 12:27 PM
Joined: Mar 2014
Posts: 1,626
SE Iowa USA
A
AKAjust Offline
trapper
AKAjust  Offline
trapper
A

Joined: Mar 2014
Posts: 1,626
SE Iowa USA
I just sent in the scope off my Gamo pellet gun. $29.95 for a replacement and $14.15 to ship it. I'd been better off buying a $50.00 scope locally.
just

Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637514
10/11/19 01:46 PM
10/11/19 01:46 PM
Joined: Oct 2011
Posts: 204
East Central Georgia
C
canecutter Offline
trapper
canecutter  Offline
trapper
C

Joined: Oct 2011
Posts: 204
East Central Georgia
Hey ADC I started a topic a year or so back titled Leupold warrenty that drew a lot of discussion . I cant recall exactly but I think it was a couple months turn around but they sent a new one with no hassle .I would pull it up and paste it but me and this new phone are not on the same page yet . Maybe someone with more knowledge than me will paste it for us .


One More Dozen Want Hurt a thing
Re: Turn around time on scope repair for Leupold? [Re: canecutter] #6637525
10/11/19 02:06 PM
10/11/19 02:06 PM
Joined: Jun 2010
Posts: 12,898
Iowa
~ADC~ Offline OP
The Count
~ADC~  Offline OP
The Count

Joined: Jun 2010
Posts: 12,898
Iowa
Originally Posted by canecutter
Hey ADC I started a topic a year or so back titled Leupold warrenty that drew a lot of discussion . I cant recall exactly but I think it was a couple months turn around but they sent a new one with no hassle .I would pull it up and paste it but me and this new phone are not on the same page yet . Maybe someone with more knowledge than me will paste it for us .

https://trapperman.com/forum/ubbthreads.php/topics/6294105/leupold-warrenty#Post6294105

Found it. Thanks!

Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637718
10/11/19 07:32 PM
10/11/19 07:32 PM
Joined: Aug 2008
Posts: 5,470
fayette,al.
G
grisseldog Offline
trapper
grisseldog  Offline
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Joined: Aug 2008
Posts: 5,470
fayette,al.
My experience 2 weeks
Been using Leupold optics 40 years, no complaints..

Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637793
10/11/19 09:04 PM
10/11/19 09:04 PM
Joined: Dec 2014
Posts: 1,673
Tug Hill, NY
S
Squash Offline
trapper
Squash  Offline
trapper
S

Joined: Dec 2014
Posts: 1,673
Tug Hill, NY
Several years ago I dropped my rifle and my leupold scope fogged up inside. I was a licensed guide then, and had clients at camp I told them that when I sent it for repairs. I donít know if that made any difference but , Had it back in less than 2 weeks.

Re: Turn around time on scope repair for Leupold? [Re: AKAjust] #6637807
10/11/19 09:17 PM
10/11/19 09:17 PM
Joined: Oct 2009
Posts: 4,997
western mn
B
bucksnbears Offline
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bucksnbears  Offline
trapper
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Joined: Oct 2009
Posts: 4,997
western mn
Originally Posted by AKAjust
I just sent in the scope off my Gamo pellet gun. $29.95 for a replacement and $14.15 to ship it. I'd been better off buying a $50.00 scope locally.
just

Negative!

Ain't seen a cheap scope yet that can take a pellet guns punishment. ( spring activated).


swampgas chili and schmidt beer makes for a deadly combo

You have to remember that 1 out of 3 Democratic Voters is just as dumb as the other two.
Re: Turn around time on scope repair for Leupold? [Re: bucksnbears] #6637866
10/11/19 10:10 PM
10/11/19 10:10 PM
Joined: Aug 2008
Posts: 13,417
ny
U
upstateNY Offline
trapper
upstateNY  Offline
trapper
U

Joined: Aug 2008
Posts: 13,417
ny
Originally Posted by bucksnbears
Originally Posted by AKAjust
I just sent in the scope off my Gamo pellet gun. $29.95 for a replacement and $14.15 to ship it. I'd been better off buying a $50.00 scope locally.
just

Negative!

Ain't seen a cheap scope yet that can take a pellet guns punishment. ( spring activated).

Reverse recoil.Just sayin.


the wheels of the gods turn very slowly
Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6637902
10/11/19 11:03 PM
10/11/19 11:03 PM
Joined: May 2012
Posts: 395
Hot Springs SD
L
Larry Bowden Offline
trapper
Larry Bowden  Offline
trapper
L

Joined: May 2012
Posts: 395
Hot Springs SD
Just sent a spotting scope to them a couple of months ago. Was repaired and back in about 16 days. Great service that is rarely needed.


Western SD Fur Harvesters, SDTA, NTA, FTA and life member of NRA. Cancer survivor (7 years) and still fighting it.
Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6638379
10/12/19 07:24 PM
10/12/19 07:24 PM
Joined: Dec 2006
Posts: 510
Western New York
coyote44 Offline
trapper
coyote44  Offline
trapper

Joined: Dec 2006
Posts: 510
Western New York
Vortex started this warranty so the other manufacturers had to follow or loose a lot of business


Re: Turn around time on scope repair for Leupold? [Re: coyote44] #6640058
10/15/19 06:30 AM
10/15/19 06:30 AM
Joined: Jan 2014
Posts: 91
Idaho (north central)
K
Katcatcher Offline
trapper
Katcatcher  Offline
trapper
K

Joined: Jan 2014
Posts: 91
Idaho (north central)
Back in the 80's I had been a small part time gunsmith for about 20 years and had sold several Leopolds and had sent a few in for repair with no problem. Then I had a customer buy a 3X9 Leopold scope from me a few days before hunting season. He brought it back the Monday after the opener and it had fogged up.
So I sent gave him a new one and sent his back to Leopold. A month later they sent me a notice it was going to cost $100 to repair because it was "abused" and that was the reason for the fog damage. I told them to ship it back since I hadn't seen any abuse. I got it back and the ONLY external damage was a 1/4" long wire scratch on the side of the scope not anywhere near a joint and it had absolutely nothing to do with why it fogged. I sent it back with a letter stating that I had looked it over and saw nothing other than the wire scratch and wanted it repaired under their warranty. They refused and sent it back. [That is when I realized they had looked up the scope by serial number and made the same assessment that the first tech had.] I then was upset so I called their customer service representative and sent it to her. She got it and wrote me the that this was up to the repair technician and she did not have the authority to override his decision. So I paid to have it repaired. I got the scope back and sold it for the cost of the repair and I HAVE NEVER BOUGHT OR SOLD ANOTHER LEOPOLD SCOPE SINCE. They are a quality scope and generally the service is very good but I won't ever deal with them again. It is only a couple hundred miles to Beaverton, OR and I thought seriously about taking the scope with me to the Leopold shop and confronting the tech but decided that would not be a good plan.


BETTER WILDLIFE MANAGEMENT BY GAME MANAGERS
LISTENING TO "REAL" KNOWLEDGEABLE HUNTERS AND TRAPPERS
Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6651681
10/28/19 09:34 PM
10/28/19 09:34 PM
Joined: Jun 2010
Posts: 12,898
Iowa
~ADC~ Offline OP
The Count
~ADC~  Offline OP
The Count

Joined: Jun 2010
Posts: 12,898
Iowa
28 days and counting so far since they received the scope. Must of been harder too fix than I thought it would be for them. lol I'm not worried yet.

Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6651687
10/28/19 09:43 PM
10/28/19 09:43 PM
Joined: Dec 2006
Posts: 8,708
South Central Nebraska age 71
tmrschessie Offline
trapper
tmrschessie  Offline
trapper

Joined: Dec 2006
Posts: 8,708
South Central Nebraska age 71
Redfield had the same thing several years ago. A company bought the name and older units were not covered. That is when I quit using and buying Redfield products.

Re: Turn around time on scope repair for Leupold? [Re: ~ADC~] #6681442
12/02/19 03:37 PM
12/02/19 03:37 PM
Joined: Aug 2008
Posts: 13,417
ny
U
upstateNY Offline
trapper
upstateNY  Offline
trapper
U

Joined: Aug 2008
Posts: 13,417
ny
Originally Posted by ~ADC~
28 days and counting so far since they received the scope. Must of been harder too fix than I thought it would be for them. lol I'm not worried yet.

Any word yet?


the wheels of the gods turn very slowly
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