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I guarantee it?! #6693147
12/14/19 11:57 AM
12/14/19 11:57 AM
Joined: Nov 2011
Posts: 483
Van Buren, Arkansas
T
TravisJerden Offline OP
trapper
TravisJerden  Offline OP
trapper
T

Joined: Nov 2011
Posts: 483
Van Buren, Arkansas
Or maybe not?
What, if any guarantees, do you folks tend to give? I’m not meaning quality and craftsmanship of exclusion or repair, a certain amount of that should be common sense if you want any repeat business.
I recently over heard a “pro”, promising things, I myself would not have, as far as keeping out local movement etc.
For instance, as for animals adhering to waterways I would not think to promise anything on micro locations.
What say ye?
What of your gopher or pigeon work?


NaturalStateWildlife.com
Re: I guarantee it?! [Re: TravisJerden] #6693195
12/14/19 12:57 PM
12/14/19 12:57 PM
Joined: Sep 2012
Posts: 7,236
West Michigan
G
Getting There Offline
trapper
Getting There  Offline
trapper
G

Joined: Sep 2012
Posts: 7,236
West Michigan
I do not give any guarantee but if I just finished up a mole job and a customer call and said there was a new mound in his yard a day or two later, I will charge the millage and cost if I catch the mold. But not a set up fee. If they are an old customer and call a month or later with a problem we will renegotiate the set up fee. One of the things I tell EVERY customer, I can not get ride of your moles for good. The moles I trap will not come back,LOL
But new one cam move in anytime.


To Old
U.S. Army 60-63 SGT.
Re: I guarantee it?! [Re: TravisJerden] #6693196
12/14/19 12:59 PM
12/14/19 12:59 PM
Joined: Mar 2012
Posts: 72
South Texas
A
Aggie73 Offline
trapper
Aggie73  Offline
trapper
A

Joined: Mar 2012
Posts: 72
South Texas
No such thing as a "guarantee" when it comes to gopher work. I make sure to inform my customers up front and educate them on the biology, habits and habitat of pocket gophers. Thus, they know beforehand that they cannot force neighbors to hire me to trap "their" gophers to keep them from re-colonizing my customers' now vacant tunnels/burrows. Although, most customers "just want them gone," informing them ahead of time of what they're up against goes a long ways in repeat business. Most will "grin and bear it," with grinning optional!


"Happier than a gopher in wet sand."
Re: I guarantee it?! [Re: TravisJerden] #6693413
12/14/19 05:18 PM
12/14/19 05:18 PM
Joined: Oct 2011
Posts: 733
Schenectady, NY
E
EatenByLimestone Offline
trapper
EatenByLimestone  Offline
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E

Joined: Oct 2011
Posts: 733
Schenectady, NY
If we can physically keep them out, we'll guarantee it. If they can wander back in at will, we don't.

Re: I guarantee it?! [Re: Aggie73] #6700691
12/21/19 01:28 AM
12/21/19 01:28 AM
Joined: Dec 2006
Posts: 1,476
Central IA
TRapper Offline
trapper
TRapper  Offline
trapper

Joined: Dec 2006
Posts: 1,476
Central IA
Originally Posted by Aggie73
No such thing as a "guarantee" when it comes to gopher work. I make sure to inform my customers up front and educate them on the biology, habits and habitat of pocket gophers. Thus, they know beforehand that they cannot force neighbors to hire me to trap "their" gophers to keep them from re-colonizing my customers' now vacant tunnels/burrows. Although, most customers "just want them gone," informing them ahead of time of what they're up against goes a long ways in repeat business. Most will "grin and bear it," with grinning optional!


Agreed...about 50 percent of our work is moles

Re: I guarantee it?! [Re: TravisJerden] #6701141
12/21/19 01:28 PM
12/21/19 01:28 PM
Joined: Sep 2012
Posts: 7,236
West Michigan
G
Getting There Offline
trapper
Getting There  Offline
trapper
G

Joined: Sep 2012
Posts: 7,236
West Michigan
The only guarantee I would offer is the animal I trapped will not come back.


To Old
U.S. Army 60-63 SGT.
Re: I guarantee it?! [Re: TravisJerden] #6701692
12/21/19 08:34 PM
12/21/19 08:34 PM
Joined: Feb 2014
Posts: 8,294
Louisiana
Aix sponsa Offline
trapper
Aix sponsa  Offline
trapper

Joined: Feb 2014
Posts: 8,294
Louisiana
It’s possible to offer guarantees with beavers, at least here, where I have experience.

When I know the beavers that tend specific dams are eliminated, I can confidently give a 30 day guarantee. With beavers, the one that matters most is the last one. That guarantee has probably secured more work for me than anything else, because people that stand by their work get more of it.


Only once have I ever returned for warranty work. It may have even been past the 30 day mark, but I did it for free anyway. Taking care of customers leads to golden reputations, and that’s the best possible advertisement.


I don’t offer guarantees with other species when doing crawfish pond work.

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