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Sthil hired automotive engineers
#7783972
01/27/23 02:40 PM
01/27/23 02:40 PM
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Joined: Feb 2014
Posts: 25,694
nm
adam m
OP
trapper
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OP
trapper
Joined: Feb 2014
Posts: 25,694
nm
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Recently got a 271 from a dealer. First use the chain lost tension a few times. Strange. 2nd use chain lost tension more often and if tightened snug engine wouldn't turn. Really strange. 3rd time had to stop every 5 minutes to tighten the chain. Took it in, and discovered the PLASTIC bearing which sits behind the clutch melted off and burned the clutch. Dealer blamed me for running it with the break on. I never do that. $75 to replace the clutch and bearing on a new saw because some genius automotive engineer decided to use a plastic bearing  Has anyone had the same issue with their new sthil chainsaws?
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Re: Sthil hired automotive engineers
[Re: adam m]
#7783978
01/27/23 02:44 PM
01/27/23 02:44 PM
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Joined: Dec 2010
Posts: 34,923
Central, SD
Law Dog
trapper
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trapper
Joined: Dec 2010
Posts: 34,923
Central, SD
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It’s called planned obsolescence.
Was born in a Big City Will die in the Country OK with that!
Jerry Herbst
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Re: Sthil hired automotive engineers
[Re: adam m]
#7784010
01/27/23 03:30 PM
01/27/23 03:30 PM
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Joined: Jun 2007
Posts: 16,150
Tennessee
Scuba1
"color blind Kraut"
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"color blind Kraut"
Joined: Jun 2007
Posts: 16,150
Tennessee
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I have said it before and will probably say it again. Don't buy the cheaper out models of any manufacturer. They have not done themselves any favors with bringing that crap on the market. Buy a pro model and if you don't have the money, buy a used one. But leave the crap n the dealers shelves. Maybe, just maybe, they will then stop producing those throw away saws all together and go back to the old ways, building the stuff that gave them their good names.
Let's go Brandon
"Shall not comply" with morons who don't understand "shall not infringe."
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Re: Sthil hired automotive engineers
[Re: Providence Farm]
#7784043
01/27/23 04:14 PM
01/27/23 04:14 PM
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Joined: Aug 2008
Posts: 16,279
ny
upstateNY
trapper
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trapper
Joined: Aug 2008
Posts: 16,279
ny
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I would have left it at the dealer and walked out. The saw should not operate at all if the bar lock is on so what he claimed should not be possible if the saw is right. Talking that bs to me I would hav asked for a full refund and if I did not get it I would not have wanted t a junk saw and walked off leaving it there. I have always had good luck with my sttih saws but I gave not bought a new one in over 10 years. I also don't have but one home owner farm saw and it's an 029 farm boss I bought when I was 18. I'm getting ready to turn 43. I don't use it much preferring my ms 361 that's lighter has more power with longer bar and the anti vibration handle.
I think the 271 is a home owner lite use model. Bought my 029 Farm Boss in 1994.Replaced the sprocket once and other than bars and chains,,thats all I have done to it.Runs like a champ.
the wheels of the gods turn very slowly
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Re: Sthil hired automotive engineers
[Re: upstateNY]
#7784056
01/27/23 04:41 PM
01/27/23 04:41 PM
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Joined: Feb 2020
Posts: 8,971
Indiana
Providence Farm
trapper
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trapper
Joined: Feb 2020
Posts: 8,971
Indiana
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I would have left it at the dealer and walked out. The saw should not operate at all if the bar lock is on so what he claimed should not be possible if the saw is right. Talking that bs to me I would hav asked for a full refund and if I did not get it I would not have wanted t a junk saw and walked off leaving it there. I have always had good luck with my sttih saws but I gave not bought a new one in over 10 years. I also don't have but one home owner farm saw and it's an 029 farm boss I bought when I was 18. I'm getting ready to turn 43. I don't use it much preferring my ms 361 that's lighter has more power with longer bar and the anti vibration handle.
I think the 271 is a home owner lite use model. Bought my 029 Farm Boss in 1994.Replaced the sprocket once and other than bars and chains,,thats all I have done to it.Runs like a champ. Yes I have never had a problem out of mine. I had 2 at one time buying one off the general Forman of the tree company I used to work for $75 when he needed money. I used it a few months then another guy I worked with asked to buy it from me for $125 so I sold it to him. I didn't need it and it was older and harder to start than the one I bought new.
Last edited by Providence Farm; 01/28/23 06:45 AM.
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Re: Sthil hired automotive engineers
[Re: adam m]
#7784057
01/27/23 04:41 PM
01/27/23 04:41 PM
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Joined: Dec 2020
Posts: 1,720
Wisconsin
Scott__aR
trapper
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trapper
Joined: Dec 2020
Posts: 1,720
Wisconsin
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Stihl may have hired automotive engineers and put them in management positions ... Who knows?
But your problem is with your dealer/repair service provider.
A small percentage of bearings are faulty from the manufacture and another small percentage fail in early live. The dealer should have taken care of the failure under a warranty claim, but chose to blame operator error and hand you a pile of stick. Result: the dealer put more of your money in their pocket and no claim to track if it is an ongoing production/design issue.
Megapredator ... top of the food chain!
Member of WTA
Member of MTPCA
Member of NTA
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Re: Sthil hired automotive engineers
[Re: Providence Farm]
#7784059
01/27/23 04:43 PM
01/27/23 04:43 PM
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Joined: Jan 2018
Posts: 4,585
MN
Donnersurvivor
trapper
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trapper
Joined: Jan 2018
Posts: 4,585
MN
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I would have left it at the dealer and walked out. The saw should not operate at all if the bar lock is on so what he claimed should not be possible if the saw is right. Talking that bs to me I would hav asked for a full refund and if I did not get it I would not have wanted t a junk saw and walked off leaving it there. I have always had good luck with my sttih saws but I gave not bought a new one in over 10 years. I also don't have but one home owner farm saw and it's an 029 farm boss I bought when I was 18. I'm getting ready to turn 43. I don't use it much preferring my ms 361 that's lighter has more power with longer bar and the anti vibration handle.
I think the 271 is a home owner lite use model. I believe all the old "farm boss" saws were the same internals as the pro models more less with the main difference being how difficult they were to rebuild and replace parts on
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Re: Sthil hired automotive engineers
[Re: Scott__aR]
#7784064
01/27/23 04:54 PM
01/27/23 04:54 PM
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Joined: Nov 2015
Posts: 16,951
OH
Catch22
trapper
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trapper
Joined: Nov 2015
Posts: 16,951
OH
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Stihl may have hired automotive engineers and put them in management positions ... Who knows?
But your problem is with your dealer/repair service provider.
A small percentage of bearings are faulty from the manufacture and another small percentage fail in early live. The dealer should have taken care of the failure under a warranty claim, but chose to blame operator error and hand you a pile of stick. Result: the dealer put more of your money in their pocket and no claim to track if it is an ongoing production/design issue. X2! We all know that everything made now ain't like it used to be. Also, anyone that has worked in a shop knows there isn't continuity between engineers and the folks on the floor who get it done. Adam, I think the dealer screwed you over and I would contact Corporate. Then I would trade your saw for a monkey, then shoot the monkey. 
I wonder if tap dancers walk into a room, look at the floor, and think, I'd tap that. I wonder about things.....
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Re: Sthil hired automotive engineers
[Re: adam m]
#7784091
01/27/23 05:38 PM
01/27/23 05:38 PM
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Joined: Aug 2011
Posts: 1,601
Ohio
newtoga
trapper
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trapper
Joined: Aug 2011
Posts: 1,601
Ohio
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Got a 1958 Sthil still runs like a champ
lifetime member NTA, OSTA, GTA
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Re: Sthil hired automotive engineers
[Re: adam m]
#7784274
01/27/23 09:10 PM
01/27/23 09:10 PM
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Joined: Dec 2013
Posts: 14,869
Greene County,Virginia
run
trapper
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trapper
Joined: Dec 2013
Posts: 14,869
Greene County,Virginia
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I believe Stihl has a professional line over $1,000. The homeowner stuff is garbage.
wanna be goat farmer.
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