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Poor Customer Support -Zareba Fencer #7804425
02/22/23 09:33 AM
02/22/23 09:33 AM
Joined: Dec 2006
Minnesota
330-Trapper Offline OP

trapper
330-Trapper  Offline OP

trapper

Joined: Dec 2006
Minnesota
[Linked Image]

My 6 joule Electric fence box died...

"Out of Warranty " of course called the Company "Sure-send it it only $107.00 to repair "

Plus shipping I'd be into it for $140 to $150.00 ; a new one I's $ 229.00 plus tax.

Poor customer retention plan if you ask me.


NRA and NTA Life Member
www.BackroadsRevised@etsy.com




Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804434
02/22/23 09:43 AM
02/22/23 09:43 AM
Joined: Mar 2016
lewis county,new york
N
newfox1 Offline
trapper
newfox1  Offline
trapper
N

Joined: Mar 2016
lewis county,new york
[Linked Image]
Scott, I’ve had good luck with both of mine, I keep them covered.

Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804444
02/22/23 09:50 AM
02/22/23 09:50 AM
Joined: Dec 2010
Central, SD
Law Dog Offline
trapper
Law Dog  Offline
trapper

Joined: Dec 2010
Central, SD
Most businesses today make it about impossible to even get ahold of a human to talk with if you do then they “ain’t from here”. I always though the phone companies would be easier to get a hold of but they are the worst.

I found if you want results try to find them on Facebook then post about the nightmare and the problem will get the attention it deserves that way.


Was born in a Big City Will die in the Country OK with that!

Jerry Herbst
Re: Poor Customer Support -Zareba Fencer [Re: newfox1] #7804448
02/22/23 09:55 AM
02/22/23 09:55 AM
Joined: Dec 2006
Minnesota
330-Trapper Offline OP

trapper
330-Trapper  Offline OP

trapper

Joined: Dec 2006
Minnesota
Originally Posted by newfox1
[Linked Image]
Scott, I’ve had good luck with both of mine, I keep them covered.

I've had two of these 6 joule zarebas
First one lasted 15 years
Both were like yours- inside


NRA and NTA Life Member
www.BackroadsRevised@etsy.com




Re: Poor Customer Support -Zareba Fencer [Re: Law Dog] #7804449
02/22/23 09:56 AM
02/22/23 09:56 AM
Joined: Dec 2006
Minnesota
330-Trapper Offline OP

trapper
330-Trapper  Offline OP

trapper

Joined: Dec 2006
Minnesota
Originally Posted by Law Dog
Most businesses today make it about impossible to even get ahold of a human to talk with if you do then they “ain’t from here”. I always though the phone companies would be easier to get a hold of but they are the worst.

I found if you want results try to find them on Facebook then post about the nightmare and the problem will get the attention it deserves that way.

Good idea


NRA and NTA Life Member
www.BackroadsRevised@etsy.com




Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804454
02/22/23 09:58 AM
02/22/23 09:58 AM
Joined: Dec 2011
MT
S
snowy Offline
trapper
snowy  Offline
trapper
S

Joined: Dec 2011
MT
That is just about with everything, no service is the time we live in now.

Have you ever used solar type fencers? We have good luck with these.
https://parmakusa.com/product/magnum-solar-pak-12/


Give me a fish, I will eat for a day. Teach me to fish, I will eat for a lifetime
Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804457
02/22/23 10:00 AM
02/22/23 10:00 AM
Joined: Jan 2018
MN
D
Donnersurvivor Offline
trapper
Donnersurvivor  Offline
trapper
D

Joined: Jan 2018
MN
You may be underestimating how much it cost to fix something anymore. They likely don't have someone dedicated to fixing it so some supervisor has to do it while trying to also perform his regular duties. I'm sure it's a pain.

Try googling how to repair it, I'm guessing it's not to difficult and probably only a fee bucks for the part.

Re: Poor Customer Support -Zareba Fencer [Re: snowy] #7804459
02/22/23 10:05 AM
02/22/23 10:05 AM
Joined: Dec 2006
Minnesota
330-Trapper Offline OP

trapper
330-Trapper  Offline OP

trapper

Joined: Dec 2006
Minnesota
Originally Posted by snowy
That is just about with everything, no service is the time we live in now.

Have you ever used solar type fencers? We have good luck with these.
https://parmakusa.com/product/magnum-solar-pak-12/

Never knew they made a Solar powered one with a 3plus joule rating

I built my main fence with 9ga galvanized high tensile wire so the smaller .5 joule box's don't work

That's pretty nice Snowy but over $300


NRA and NTA Life Member
www.BackroadsRevised@etsy.com




Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804460
02/22/23 10:12 AM
02/22/23 10:12 AM
Joined: Dec 2011
MT
S
snowy Offline
trapper
snowy  Offline
trapper
S

Joined: Dec 2011
MT
^ True. It does make a difference too, if you have AC right there. Most places don't have power so that does make a difference on solar use. If charged, they don't need sun light for 2 weeks and still well.


Give me a fish, I will eat for a day. Teach me to fish, I will eat for a lifetime
Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804468
02/22/23 10:24 AM
02/22/23 10:24 AM
Joined: Feb 2020
Indiana
P
Providence Farm Offline
trapper
Providence Farm  Offline
trapper
P

Joined: Feb 2020
Indiana
I like speedright. Been going strong for several years.

Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804473
02/22/23 10:39 AM
02/22/23 10:39 AM
Joined: Dec 2014
west virginia usa
R
randall brannon Offline
trapper
randall brannon  Offline
trapper
R

Joined: Dec 2014
west virginia usa
What type od critters are you fencing in?? Horses do not take much USUALLY!! But cows will bull right though a fence that is not well lit up.


God please keep they 19 fallen UBB miners out of trouble up there.
Re: Poor Customer Support -Zareba Fencer [Re: snowy] #7804506
02/22/23 11:30 AM
02/22/23 11:30 AM
Joined: Dec 2006
Minnesota
330-Trapper Offline OP

trapper
330-Trapper  Offline OP

trapper

Joined: Dec 2006
Minnesota
Originally Posted by snowy
^ True. It does make a difference too, if you have AC right there. Most places don't have power so that does make a difference on solar use. If charged, they don't need sun light for 2 weeks and still well.

Well I'm selling down on my Cattle when Real spring comes. My 4.5yr. Old bull should have been sold and changed out Las year.

I'm going to make it till spring on what I own and Reassess my options

It's been a Breakdown year...


NRA and NTA Life Member
www.BackroadsRevised@etsy.com




Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804513
02/22/23 11:44 AM
02/22/23 11:44 AM
Joined: Sep 2013
Green County Wisconsin
G
GREENCOUNTYPETE Offline
trapper
GREENCOUNTYPETE  Offline
trapper
G

Joined: Sep 2013
Green County Wisconsin
these days I almost expect the warranty and life time of anything to be warranty +180 days

5 year warranty expect it will make 5 1/2 years and your doing what they expect.

almost nothing is made to be repaired.
as one manufacturer told me the other day and they do have a lifetime warranty below the X line they will be sending you a new one if it is broken , they destroy it getting it apart because it is glued shut as the less expensive way to make it air tight.

because they do have a good lifetime warranty you can expect a good long life but things do break

if it is above X line they can take it apart and will replace parts if the housing isn't the issue
the cheapest product in the X line is $700 most of them are over 1k.


America only has one issue, we have a Responsibility crisis and everything else stems from it.
Re: Poor Customer Support -Zareba Fencer [Re: randall brannon] #7804534
02/22/23 12:17 PM
02/22/23 12:17 PM
Joined: Feb 2020
Indiana
P
Providence Farm Offline
trapper
Providence Farm  Offline
trapper
P

Joined: Feb 2020
Indiana
Originally Posted by randall brannon
What type od critters are you fencing in?? Horses do not take much USUALLY!! But cows will bull right though a fence that is not well lit up.


Currently goats. But I got the brand recommendation from Joel Salitain and he runs cows rotational grazing them and moving them each day. His farm is called pollinate farms and is in swoops Virginia. He is a pretty big deal in the homesteading community. Got to meet him the first time at the motherearth news fair conference he was the key note speaker and the main reason I went to the conference having read several fo his books.

They make from .5 joule to I think 24 or 36 joule energizer. So you can choose how hot you need.

Last edited by Providence Farm; 02/22/23 12:18 PM.
Re: Poor Customer Support -Zareba Fencer [Re: Providence Farm] #7804583
02/22/23 01:26 PM
02/22/23 01:26 PM
Joined: Dec 2013
Greene County,Virginia
R
run Offline
trapper
run  Offline
trapper
R

Joined: Dec 2013
Greene County,Virginia
Originally Posted by Providence Farm
Originally Posted by randall brannon
What type od critters are you fencing in?? Horses do not take much USUALLY!! But cows will bull right though a fence that is not well lit up.


Currently goats. But I got the brand recommendation from Joel Salitain and he runs cows rotational grazing them and moving them each day. His farm is called pollinate farms and is in swoops Virginia. He is a pretty big deal in the homesteading community. Got to meet him the first time at the motherearth news fair conference he was the key note speaker and the main reason I went to the conference having read several fo his books.

They make from .5 joule to I think 24 or 36 joule energizer. So you can choose how hot you need.

Polyface farms to be precise in Swoope,VA.


wanna be goat farmer.
Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804831
02/22/23 07:21 PM
02/22/23 07:21 PM
Joined: Jan 2011
Southeast KY
K
K91773 Offline
trapper
K91773  Offline
trapper
K

Joined: Jan 2011
Southeast KY
He has some really good ideas/instruction but the problem is if you notice he has a small army of "interns" doing the work, a lot of it is too labor intensive for 1 or 2 people to keep up with if you have other obligations. I laid my pastures out for rotational grazing, tried the temporary fencing but it was just too much work and was not real durable, so I went with semi-permanent fencing and it is actually much more efficient in the long run. It takes way less time to open and close a gate or two than to move a bunch of fencing. After a couple of rotations the cattle figure out the routine and basically move themselves.

Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804858
02/22/23 08:06 PM
02/22/23 08:06 PM
Joined: Jan 2015
N MN
D
DHH Offline
trapper
DHH  Offline
trapper
D

Joined: Jan 2015
N MN
Take the cover off and a lot of times you can see what burnt out on it to replace . If no visible shorts start replacing parts until find the problem . Most dealer's carry replacement parts and if there a small town Mom and Pops store you can probably bring fencer in to try different parts to find right one . Remember after taking cover off to use a screw driver to short out hot and ground post ( it holds a charge )


I'd Rather Try And Fail Then Not Try And Succeed
Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804872
02/22/23 08:18 PM
02/22/23 08:18 PM
Joined: Jan 2011
Surry county, NC
G Hose Offline
trapper
G Hose  Offline
trapper

Joined: Jan 2011
Surry county, NC
Come from tractor supply?
If it did, that’s what I’d expect. Bout all they sell these days is junk. Place ain’t far from a clothing an home decor store.
Not much of a tractor parts place that’s for sure

Re: Poor Customer Support -Zareba Fencer [Re: G Hose] #7804877
02/22/23 08:23 PM
02/22/23 08:23 PM
Joined: Dec 2006
Minnesota
330-Trapper Offline OP

trapper
330-Trapper  Offline OP

trapper

Joined: Dec 2006
Minnesota
Originally Posted by G Hose
Come from tractor supply?
If it did, that’s what I’d expect. Bout all they sell these days is junk. Place ain’t far from a clothing an home decor store.
Not much of a tractor parts place that’s for sure

It came from Fleet Farm ***formerly "mills F.F."


NRA and NTA Life Member
www.BackroadsRevised@etsy.com




Re: Poor Customer Support -Zareba Fencer [Re: 330-Trapper] #7804886
02/22/23 08:29 PM
02/22/23 08:29 PM
Joined: Dec 2006
Minnesota
330-Trapper Offline OP

trapper
330-Trapper  Offline OP

trapper

Joined: Dec 2006
Minnesota
Has anyonetried this Unit???

[Linked Image]


NRA and NTA Life Member
www.BackroadsRevised@etsy.com




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