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Computer problems can't get fixed. #6621671
09/21/19 12:14 AM
09/21/19 12:14 AM
Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
Actor Offline OP
trapper
Actor  Offline OP
trapper

Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
I know this doesn't have anything to do with trapping, welding or some other manly pursuit, but this really has me under the table. So sit back with you drink of choice and see if it makes sense to anyone. There is a short version of this. On august 30, I had printing job to do for my class reunion. I printed without any problem160 pages of various things. Just plain B & W on letter paper. Didn't have anything to print for a few days, but on September 4, I had a Windows 10, critical update. Which seemed to go flawlessly. On September the 6th, I had a printing job to do for a genealogy customer. I opened program, clicked on printed and got nothing. I checked the connection and ran the gamut of all of the normal checks., About 3 or 4 times. It appeared the computer was not communicating or connecting to the printer. Now this is an almost $400 printer, because I prefer good result.

I contact with HP and they told me to do this and that and it should work. Well, it didn't. Since the printer is a few years old it is out of warranty and they said I could send it in and they would work on it. The said when I ask how much possibly $200 or more plus ship both ways. I ask them if they then guaranteed that it would work or they would give me my money back . NO!

So I got to thinking … I have had problem in the past with WIndows10 Critical updates. Phone call was fruitless, couldn't under stand the person and they really didn't sound like they were very bright. Probably reading out of a prepared script. So I looked through their site and found sever things they suggested … tried them and the didn't work. zSo I said to heck with it and bought a canon that was on sale.( that didn't really have money to spend on it.

I followed the their installation and set up instructions to a "T". The same dam thing. Worked on it for two days and have now had to stop. Having PTSD is not a fun thing to have and when something of this nature comes along... well the bottom drops out and I look for the deepest hole I can and fall into it.

I am getting really hard of hearing and talking with someone that is on the phone trying to me some in a half assed English/foreign language do help matters.I truly think it is Windows 10
Causing all of the prolems.

I if anyone out there is a computer whiz … and think they can help me... I would be very grateful for any assistance. My next step is to teach the computer some manner with a .45 cal.

Thank you for at least reading this.

Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
Re: Computer problems can't get fixed. [Re: Actor] #6621724
09/21/19 05:39 AM
09/21/19 05:39 AM
Joined: Dec 2006
Posts: 4,944
PA
E
elkaholic Offline
trapper
elkaholic  Offline
trapper
E

Joined: Dec 2006
Posts: 4,944
PA
When you click on print on your document it should bring up a box with a bunch of options. One of those options should be which printer you want to send the document to. Make sure it is your printer and not microsoft pdf or anther like program.

If it is also a copier does that side of things work ok?


Millions of trees die every year to print environmentalist publications
Re: Computer problems can't get fixed. [Re: Actor] #6621747
09/21/19 06:40 AM
09/21/19 06:40 AM
Joined: Dec 2006
Posts: 21,716
Sandhills Nebraska
G
Gary Benson Offline
trapper
Gary Benson  Offline
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G

Joined: Dec 2006
Posts: 21,716
Sandhills Nebraska
Used too much when it was new..


Life ain't supposed to be easy.
Re: Computer problems can't get fixed. [Re: elkaholic] #6621748
09/21/19 06:43 AM
09/21/19 06:43 AM
Joined: May 2008
Posts: 3,884
Mn
N
nightlife Offline
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nightlife  Offline
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N

Joined: May 2008
Posts: 3,884
Mn
Originally Posted by elkaholic
When you click on print on your document it should bring up a box with a bunch of options. One of those options should be which printer you want to send the document to. Make sure it is your printer and not microsoft pdf or anther like program.

If it is also a copier does that side of things work ok?


This is one of the most common problems for not printing

Actor if you were closer I would stop in and give you a hand



�Everything in excess! To enjoy the flavor of life, take big bites. Moderation is for monks.�
― Robert A. Heinlein
Re: Computer problems can't get fixed. [Re: Actor] #6621749
09/21/19 06:46 AM
09/21/19 06:46 AM
Joined: Jun 2018
Posts: 4,770
Beatrice, NE
L
loosegoose Offline
trapper
loosegoose  Offline
trapper
L

Joined: Jun 2018
Posts: 4,770
Beatrice, NE
Not to brag, but I'm kind of an expert at eliminating computer problems. Here's the trick....take the biggest hammer you can find, and smash it to pieces. Once you do that it'll never cause you problems again. Then go buy a new one.

(Notice I said I could eliminate the problem, not fix the computer)

Re: Computer problems can't get fixed. [Re: Actor] #6621752
09/21/19 06:49 AM
09/21/19 06:49 AM
Joined: Dec 2006
Posts: 8,184
Piney va. soon be 19
cotton Offline
trapper
cotton  Offline
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Joined: Dec 2006
Posts: 8,184
Piney va. soon be 19
i have had the printer driver go poof on me a few times.
had to get online and download the driver again now all is well till the next time


John 3/16

ifin your gonna be dumb ya gotta be tough
VTA life member

Re: Computer problems can't get fixed. [Re: Actor] #6621755
09/21/19 06:58 AM
09/21/19 06:58 AM
Joined: Oct 2017
Posts: 645
Southern Indiana
H
Hoosier71 Offline
trapper
Hoosier71  Offline
trapper
H

Joined: Oct 2017
Posts: 645
Southern Indiana
Sounds like you have tried the obvious stuff. I guarantee there are kids at the local high school that could help. Got any connections with the school to try? A friends teenage child or grandchild?

Re: Computer problems can't get fixed. [Re: Actor] #6621801
09/21/19 08:28 AM
09/21/19 08:28 AM
Joined: Dec 2006
Posts: 17,659
Rodney,Ohio
SNIPERBBB Offline
trapper
SNIPERBBB  Offline
trapper

Joined: Dec 2006
Posts: 17,659
Rodney,Ohio
Does your computer say anything when you try to print? Should be a printer dialog box somewhere showing current jobs, should be on the toolbar or quick access bar. If not go into the printer area of the control panel.

As mentioned above, make sure the printer you want to print to is set as the default and when you try to print, make sure the print dialog has your printer selected.

Re: Computer problems can't get fixed. [Re: Actor] #6621826
09/21/19 09:02 AM
09/21/19 09:02 AM
Joined: Dec 2006
Posts: 11,165
Central NC
T
traprjohn Offline
trapper
traprjohn  Offline
trapper
T

Joined: Dec 2006
Posts: 11,165
Central NC
Originally Posted by Actor
My next step is to teach the computer some manner


My next step would be to take it to Staples or Best Buy or ANY local 'puter shop and let a pro look at it. The money avoiding MORE stress/strife is usually well spent.


www.sevenoakstrappingsupplies.com for trap mods and gear
The 10 Commandments are not suggestions.
Buy a soldiers meal EVERY chance you can.

Re: Computer problems can't get fixed. [Re: Actor] #6621848
09/21/19 09:36 AM
09/21/19 09:36 AM
Joined: Oct 2015
Posts: 1,076
Maine
M
mainer Offline
trapper
mainer  Offline
trapper
M

Joined: Oct 2015
Posts: 1,076
Maine
We don't know what solutions you've tried, so let's start from the beginning. I'll assume you know enough to navigate through menus. Go to:

1. Settings
2. Devices
3, Printers & scanners (on the left-hand sidebar)

Do you see your printer listed under "Printers & scanners" on the right-hand side? If yes, is it listed as the Default?


"...in a very few days we succeeded in taking over one hundred beaver, the skins of which were worth ten dollars per pound."
Jim Beckwourth (1856)
Re: Computer problems can't get fixed. [Re: Actor] #6621857
09/21/19 09:47 AM
09/21/19 09:47 AM
Joined: May 2016
Posts: 3,530
Southern Illinois
F
Foxpaw Offline
trapper
Foxpaw  Offline
trapper
F

Joined: May 2016
Posts: 3,530
Southern Illinois
Well I haven't messed with Windows for years. Let me see if I understand correctly. Your old printer worked fine until you got an update then things went bad. So after all the trouble and not getting the printer to work you bought a new one and it won't work either? You can restore your computer to an earlier time (I think) but after either 10 or 30 days it will no longer revert back without still using those new updates. You can uninstall the new updates and reinstall them. If I have understood right then you computer is not talking to your printers. Maybe the new update polluted your drivers to the printer. So you may have to put those back on either by Downloading off the net or off disc supplied with printer (if they still do that), as Cotton suggested.
Whatever you do if you start messing with those updates and or restore, be sure to backup all your important stuff to an outside source (usb harddrive or flashdrive ).

I feel for you.

Re: Computer problems can't get fixed. [Re: Actor] #6621879
09/21/19 10:34 AM
09/21/19 10:34 AM
Joined: Dec 2006
Posts: 289
PA
S
scrapper Offline
trapper
scrapper  Offline
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S

Joined: Dec 2006
Posts: 289
PA
Windows 10 does the same thing for me when it updates. Printer won't work, favorites are wiped out. ticks a person off. On mine, it either throws the printer into an error state, or changes the default setting.

Re: Computer problems can't get fixed. [Re: Actor] #6621880
09/21/19 10:38 AM
09/21/19 10:38 AM
Joined: Feb 2014
Posts: 13,155
Ky
J
jbyrd63 Offline
trapper
jbyrd63  Offline
trapper
J

Joined: Feb 2014
Posts: 13,155
Ky
I had to remove the new update and turn off the auto updates. It messed half the programs up on 3 of our comp. My wife teaches 2 on-line classes and needless to say there was panick for a few days. I called Microsoft and they walked me thru removing the updates....

Re: Computer problems can't get fixed. [Re: Actor] #6621910
09/21/19 11:52 AM
09/21/19 11:52 AM
Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
Actor Offline OP
trapper
Actor  Offline OP
trapper

Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
I am not a computer whiz, but I can function pretty well in handling most programs … when it comes to the highly technical stuff … I don't mess with it. The bad thing is … I have just read through every suggestion every is trying to be helpful … but I have done, I think everyone has suggested. I too have had previous problems with upgrades … lost favorites once and lost all my emails once, but those were things that, although didn't make me very happy... it didn't devastate me.

I got the new printer, because It is a number of years old. Even though I have been using it with out any problems, until this last update. If I reinstall windows, I will lose everything and with that I might as well take a sledge hammer to the computer I have.

When I go into devices etc … it shows that the printer is default and it says, "This device is working properly".. When I try to print something from any program, and I have tried all of them, it goes to the queue and then just disappears and says on the print screen "Collecting Printer Status".... then just goes away

When I run the trouble shooter, either on printer or computer …. I get: "Troubleshooting couldn't identify the problem" … so it is telling me there is problem, but isn't smart enough to know what it is.

I can't afford to pay a couple hundred dollars to have someone check it. I ask them at Best Buy … if I paid them a hundred bucks to work on it and the couldn't fix it, would I get my money back and they told me NO!

Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
Re: Computer problems can't get fixed. [Re: Actor] #6621936
09/21/19 01:02 PM
09/21/19 01:02 PM
Joined: Feb 2014
Posts: 13,155
Ky
J
jbyrd63 Offline
trapper
jbyrd63  Offline
trapper
J

Joined: Feb 2014
Posts: 13,155
Ky
Just restore it to the date before as already suggested then turn of auto up dates. PLUS THEN when it ask to update decline decline decline !!!!!!!!!!!!!

Re: Computer problems can't get fixed. [Re: Actor] #6621938
09/21/19 01:04 PM
09/21/19 01:04 PM
Joined: Feb 2014
Posts: 13,155
Ky
J
jbyrd63 Offline
trapper
jbyrd63  Offline
trapper
J

Joined: Feb 2014
Posts: 13,155
Ky
Google how to restore on you phone or laptop if you have one . Then you can pause and play as you restore your PC . IT WILL WORK !!!! that's what I had to do to mine after the win 10 update

Re: Computer problems can't get fixed. [Re: Actor] #6621944
09/21/19 01:13 PM
09/21/19 01:13 PM
Joined: Mar 2007
Posts: 35,176
McGrath, AK
W
white17 Offline

"General (Mr.Sunshine) Washington"
white17  Offline

"General (Mr.Sunshine) Washington"
W

Joined: Mar 2007
Posts: 35,176
McGrath, AK
I think I would UNINSTALL the printer and then REINSTALL it. Maybe you have tried that already.


Mean As Nails
Re: Computer problems can't get fixed. [Re: Actor] #6622170
09/21/19 07:50 PM
09/21/19 07:50 PM
Joined: Jul 2008
Posts: 2,414
Idaho Falls, Idaho
F
Furvor Offline
trapper
Furvor  Offline
trapper
F

Joined: Jul 2008
Posts: 2,414
Idaho Falls, Idaho
Quote
I think I would UNINSTALL the printer and then REINSTALL it. Maybe you have tried that already.

That's what I was thinking.

Possibly you could go to Control Panel, click on Devices & Printers, click on that particular printer, then click on Status to see what print jobs are in the que. Restarting printing might be an option there. If the que is full I would consider deleting some jobs, but deleting print jobs is a slow process.

I had a similar problem awhile back, and as best I remember I cured it by clicking restart printing on the status page.

For my part, I have switched from HP to Brother Printers because of the frequency and cost of replacing HP ink cartridges.

Last edited by Furvor; 09/21/19 08:07 PM.
Re: Computer problems can't get fixed. [Re: Actor] #6622171
09/21/19 07:53 PM
09/21/19 07:53 PM
Joined: Mar 2013
Posts: 17,039
Fredonia, PA.
Finster Offline
trapper
Finster  Offline
trapper

Joined: Mar 2013
Posts: 17,039
Fredonia, PA.
Originally Posted by Actor
I know this doesn't have anything to do with trapping, welding or some other manly pursuit, but this really has me under the table. So sit back with you drink of choice and see if it makes sense to anyone. There is a short version of this. On august 30, I had printing job to do for my class reunion. I printed without any problem160 pages of various things. Just plain B & W on letter paper. Didn't have anything to print for a few days, but on September 4, I had a Windows 10, critical update. Which seemed to go flawlessly. On September the 6th, I had a printing job to do for a genealogy customer. I opened program, clicked on printed and got nothing. I checked the connection and ran the gamut of all of the normal checks., About 3 or 4 times. It appeared the computer was not communicating or connecting to the printer. Now this is an almost $400 printer, because I prefer good result.

I contact with HP and they told me to do this and that and it should work. Well, it didn't. Since the printer is a few years old it is out of warranty and they said I could send it in and they would work on it. The said when I ask how much possibly $200 or more plus ship both ways. I ask them if they then guaranteed that it would work or they would give me my money back . NO!

So I got to thinking … I have had problem in the past with WIndows10 Critical updates. Phone call was fruitless, couldn't under stand the person and they really didn't sound like they were very bright. Probably reading out of a prepared script. So I looked through their site and found sever things they suggested … tried them and the didn't work. zSo I said to heck with it and bought a canon that was on sale.( that didn't really have money to spend on it.

I followed the their installation and set up instructions to a "T". The same dam thing. Worked on it for two days and have now had to stop. Having PTSD is not a fun thing to have and when something of this nature comes along... well the bottom drops out and I look for the deepest hole I can and fall into it.

I am getting really hard of hearing and talking with someone that is on the phone trying to me some in a half assed English/foreign language do help matters.I truly think it is Windows 10
Causing all of the prolems.

I if anyone out there is a computer whiz … and think they can help me... I would be very grateful for any assistance. My next step is to teach the computer some manner with a .45 cal.

Thank you for at least reading this.

Garry-

When stuff like that happens to me I google it..... I usually find a fix.


I BELIEVE IN MY GOD, MY COUNTRY AND IN MYSELF.
Re: Computer problems can't get fixed. [Re: Actor] #6622185
09/21/19 08:14 PM
09/21/19 08:14 PM
Joined: Feb 2014
Posts: 25,694
nm
A
adam m Offline
trapper
adam m  Offline
trapper
A

Joined: Feb 2014
Posts: 25,694
nm
This might help.

https://www.google.com/amp/s/howtofixwindows.com/printer-not-working/%3famp

Re: Computer problems can't get fixed. [Re: white17] #6622230
09/21/19 09:43 PM
09/21/19 09:43 PM
Joined: Dec 2011
Posts: 10,402
MT
S
snowy Offline
trapper
snowy  Offline
trapper
S

Joined: Dec 2011
Posts: 10,402
MT
Originally Posted by white17
I think I would UNINSTALL the printer and then REINSTALL it. Maybe you have tried that already.

Do this ^


Give me a fish, I will eat for a day. Teach me to fish, I will eat for a lifetime
Re: Computer problems can't get fixed. [Re: Actor] #6622231
09/21/19 09:43 PM
09/21/19 09:43 PM
Joined: Oct 2015
Posts: 1,076
Maine
M
mainer Offline
trapper
mainer  Offline
trapper
M

Joined: Oct 2015
Posts: 1,076
Maine
Could you tell us which printer you have, name and model number? For example, "HP Color LaserJet 2605"


"...in a very few days we succeeded in taking over one hundred beaver, the skins of which were worth ten dollars per pound."
Jim Beckwourth (1856)
Re: Computer problems can't get fixed. [Re: mainer] #6622261
09/21/19 10:30 PM
09/21/19 10:30 PM
Joined: Jan 2014
Posts: 1,286
Va
O
Owen156 Offline
trapper
Owen156  Offline
trapper
O

Joined: Jan 2014
Posts: 1,286
Va
Are you printing wireless, if so, try connecting a USB cable and see if it will print.

Re: Computer problems can't get fixed. [Re: mainer] #6622269
09/21/19 10:45 PM
09/21/19 10:45 PM
Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
Actor Offline OP
trapper
Actor  Offline OP
trapper

Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
Originally Posted by mainer
Could you tell us which printer you have, name and model number? For example, "HP Color LaserJet 2605"


the new printer I just got is a Canon PIXMA TS9120 (All In One).

Originally Posted by Owen156
Are you printing wireless, if so, try connecting a USB cable and see if it will print.


You are supposed to be able to configure it for wireless or USB. I am NOT interested in using it wireless, and configured it according to directions, for USB only.

Originally Posted by white17
I think I would UNINSTALL the printer and then REINSTALL it. Maybe you have tried that already.


I have already did this several times... to no avail.


Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
Re: Computer problems can't get fixed. [Re: Actor] #6622271
09/21/19 10:49 PM
09/21/19 10:49 PM
Joined: Feb 2014
Posts: 25,694
nm
A
adam m Offline
trapper
adam m  Offline
trapper
A

Joined: Feb 2014
Posts: 25,694
nm
Actor I have a canon pixma too, not that model but my issue was I couldn't connect it with usb and had to run it wirelessly. How are the ink levels? My ink went low (not out just low) and couldn't get it to work at all. I got new ink but haven't tried it since it's now in storage.

Re: Computer problems can't get fixed. [Re: Actor] #6622276
09/21/19 11:05 PM
09/21/19 11:05 PM
Joined: Jan 2014
Posts: 7,694
Virginia
5
52Carl Offline
trapper
52Carl  Offline
trapper
5

Joined: Jan 2014
Posts: 7,694
Virginia
Might be a bad USB cable.

Re: Computer problems can't get fixed. [Re: 52Carl] #6622285
09/21/19 11:22 PM
09/21/19 11:22 PM
Joined: May 2016
Posts: 3,530
Southern Illinois
F
Foxpaw Offline
trapper
Foxpaw  Offline
trapper
F

Joined: May 2016
Posts: 3,530
Southern Illinois
Originally Posted by 52Carl
Might be a bad USB cable.


That could be. Once I had a Pixma that I failed to get plugged in all the way and worked all day at tax time trying to get it to print, when I quit and unplugged it I seen it wasn't in all the way. You might try a different usb port on your puter sometimes they won't always make a good connection. And or get a different cable and try.

Re: Computer problems can't get fixed. [Re: Actor] #6622287
09/21/19 11:23 PM
09/21/19 11:23 PM
Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
Actor Offline OP
trapper
Actor  Offline OP
trapper

Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
adam m ...It is brand new and just installed the cartridge's …


52Carl … It didn't come with a cable and I had to buy a new one … so I hope it is good. eek

Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
Re: Computer problems can't get fixed. [Re: Actor] #6622309
09/22/19 12:07 AM
09/22/19 12:07 AM
Joined: Jan 2014
Posts: 1,286
Va
O
Owen156 Offline
trapper
Owen156  Offline
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Joined: Jan 2014
Posts: 1,286
Va
I have a Canon Pixma, and the instructions must have been written by a 3 year old, they are terrible. If you have more than one USB port make sure you have it configured to print out of the port you are plugged into, or swap the cable to the other port and try again. I never had printing problems until I upgraded to Win 10. I fought mine until I finally reinstalled the printer software to get it to work, a couple of times. Are you installing the printer over the net or using a disk? I could not get it to install without using the disk.

Re: Computer problems can't get fixed. [Re: Actor] #6622332
09/22/19 01:22 AM
09/22/19 01:22 AM
Joined: Oct 2015
Posts: 1,076
Maine
M
mainer Offline
trapper
mainer  Offline
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M

Joined: Oct 2015
Posts: 1,076
Maine
I still think it's related to the Win. 10 update. Try the following if you haven't already done so. Note: this is not necessarily the same as uninstalling your printer.

1. Press the Windows Key (key with windows icon) and the X key at the same time.
2. On the list that pops up, click on Device Manager.
3. In Device Manager you'll see another list; click on Print Queues to expand it.
4. Right click on the printer device - Canon PIXMA - and click on uninstall.

Once you've uninstalled the printer driver, restart your computer and it should automatically install the generic printer driver. Note: make sure the printer in plugged into your computer and turned on.


If that doesn't work....

Click on the following link to download the latest driver for your printer and save the exe file to your desktop or downloads folder. (I've already checked the file - win-ts9100-1_1-n_mcd.exe - and it's safe)

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwODgzODAy&cmp=ABR&lang=EN

1. Right-click on the driver setup file (win-ts9100-1_1-n_mcd.exe) and select Properties.
2. Select Compatibility tab.
3. Check Run this program in Compatibility mode.
4. Let the driver install, and then see if the printer works by printing a test page.

Last edited by mainer; 09/22/19 01:30 AM.

"...in a very few days we succeeded in taking over one hundred beaver, the skins of which were worth ten dollars per pound."
Jim Beckwourth (1856)
Re: Computer problems can't get fixed. [Re: mainer] #6622533
09/22/19 10:37 AM
09/22/19 10:37 AM
Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
Actor Offline OP
trapper
Actor  Offline OP
trapper

Joined: Sep 2008
Posts: 6,697
Newark, Ohio 83 years
Originally Posted by mainer
I still think it's related to the Win. 10 update. Try the following if you haven't already done so. Note: this is not necessarily the same as uninstalling your printer.

1. Press the Windows Key (key with windows icon) and the X key at the same time.
2. On the list that pops up, click on Device Manager.
3. In Device Manager you'll see another list; click on Print Queues to expand it.
4. Right click on the printer device - Canon PIXMA - and click on uninstall.

Once you've uninstalled the printer driver, restart your computer and it should automatically install the generic printer driver. Note: make sure the printer in plugged into your computer and turned on.


If that doesn't work....

Click on the following link to download the latest driver for your printer and save the exe file to your desktop or downloads folder. (I've already checked the file - win-ts9100-1_1-n_mcd.exe - and it's safe)

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwODgzODAy&cmp=ABR&lang=EN

1. Right-click on the driver setup file (win-ts9100-1_1-n_mcd.exe) and select Properties.
2. Select Compatibility tab.
3. Check Run this program in Compatibility mode.
4. Let the driver install, and then see if the printer works by printing a test page.



Didn't work … win 10 doesn't even show up on compatibility (See Below)

[Linked Image]

I tried running 7, 8, 98, and XP (Ser. Pack 3) … they said THIS PROGRAM CANNOT BE USED WITH THE CURRANT OPERATING SYSTEM ……… I tried the other Uninstall and reinstall and the only thing I got different was small wind with a printer icon that Said, Device or printer (don't remember) NOT FUNCTIONING … that was new.

What size of hammer would you suggest I use on it?

Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
Re: Computer problems can't get fixed. [Re: Actor] #6622536
09/22/19 10:48 AM
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adam m Offline
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I hope you figure it out Actor.

Owen I agree a 3 year old must have written the instructions

Re: Computer problems can't get fixed. [Re: Actor] #6622548
09/22/19 11:05 AM
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mainer Offline
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Let's check to see if your Print Spooler is running in the Services.

1. Press the Windows Key and the X key.
2. Click on Computer Management.
3. In Computer Management click on Services and Applications to expand it.
4. Click on Services and scroll down the list to Print Spooler.

Under the Status column it should be Running and under the Startup Type it should be Automatic. Is that what you see?


"...in a very few days we succeeded in taking over one hundred beaver, the skins of which were worth ten dollars per pound."
Jim Beckwourth (1856)
Re: Computer problems can't get fixed. [Re: Actor] #6622612
09/22/19 12:59 PM
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jbyrd63 Offline
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Ok reinstalling the same program won't fix it .

Goggle how to restore to a previous date. IF the printer was working on that date BEFORE the update it will work again . You are describing the EXACT problem we had on all 3 computers in our house. I called Microsoft them selves and the tech told me this is a common problem. He told me to restore to previous date and DO NOT run /download update.... PLUS turn off the auto update feature.........

Re: Computer problems can't get fixed. [Re: mainer] #6622614
09/22/19 01:01 PM
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Originally Posted by mainer
Let's check to see if your Print Spooler is running in the Services.

1. Press the Windows Key and the X key.
2. Click on Computer Management.
3. In Computer Management click on Services and Applications to expand it.
4. Click on Services and scroll down the list to Print Spooler.

Under the Status column it should be Running and under the Startup Type it should be Automatic. Is that what you see?



When I click on Win X, the screen opens up, but when try and click on anything …. the screen goes away and nothing pops up. Before I was able to go into settings and do a search and found what I needed this time no luck.

I completely uninstalled the whole program and started over and guess what happen …. NOT A (This word is unacceptable on Trapperman) THING!!! Then I did a follow-up and redid the drivers …. same results. Time to go get drunk. At least then I would have a good reason for a headache. Oh yes... when reinstalling I got what I have right from the beginning … when I get to the 3rd step it is apparently finished installing …. It ell me to do a test print, with a start button... you can sit a wait all day and nothing happens when you push the START button.

You are close Adam about a third grader … except it is just some Chinaman. I used to be a technical writer and wrote instruction manuals. We had this old maid that was in her late 50s at the time, that I gave them too and if should understood and could perform the task, we knew we were in the right ball park.

Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
Re: Computer problems can't get fixed. [Re: Actor] #6622620
09/22/19 01:06 PM
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LOL last time RESTORE IT TO PREVIOUS DATE !!!!!!!!!!!!!!

Oh well I tried.

Or just (This word is unacceptable on Trapperman) can it and go to Walmart spend 250 and all is well

Re: Computer problems can't get fixed. [Re: mainer] #6622621
09/22/19 01:06 PM
09/22/19 01:06 PM
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Originally Posted by mainer
Let's check to see if your Print Spooler is running in the Services.

1. Press the Windows Key and the X key.
2. Click on Computer Management.
3. In Computer Management click on Services and Applications to expand it.
4. Click on Services and scroll down the list to Print Spooler.

Under the Status column it should be Running and under the Startup Type it should be Automatic. Is that what you see?



Okay … I found it …. It is as you said it should be ….!!!

Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
Re: Computer problems can't get fixed. [Re: jbyrd63] #6622639
09/22/19 01:23 PM
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Originally Posted by jbyrd63
LOL last time RESTORE IT TO PREVIOUS DATE !!!!!!!!!!!!!!

Oh well I tried.

Or just (This word is unacceptable on Trapperman) can it and go to Walmart spend 250 and all is well



You only have a TEN day period to go back to a previous version or so they say on their web site … Microsoft.

I just spent $100, I didn't have to spend on this printer, when it probably wasn't the printer that was bad in the first … It is Microsoft screwing with everybody.

Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
Re: Computer problems can't get fixed. [Re: Actor] #6622644
09/22/19 01:25 PM
09/22/19 01:25 PM
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white17 Offline

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Actor: Was this computer originally a Win X machine or an upgrade from Win 7 ?


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Re: Computer problems can't get fixed. [Re: Actor] #6622654
09/22/19 01:29 PM
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I agree Gary. Windows 10 is terrible. You want to get together and smash our both at the same time? LOL.

Re: Computer problems can't get fixed. [Re: Actor] #6622726
09/22/19 03:31 PM
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As I said before I haven't used any Windows system in years, at least 12 or more. I know that the internet is not real reliable, so your update could have got broke before it got to you. So uninstalling and reinstalling the update makes sense. I download operating systems and sometimes they don't get here just right. The ISO files I get are usually between one and two gigs. Out of the last 4 I've downloaded. the checksums were ok on 3 of them but I had to download the 3rd one three times before the checksum matched. I'm using AT&T now and its much better. Before on others it was almost impossible to get any checksum to match.

I can't stress enough that before you do anything with restore or the updates that you back up any important files to an outside hard drive. You know something is already broke so whatever you do might cause you to lose everything, even if you just accidentally push the wrong button (been there done that).

I hope you get it going, might just want to let it rest a day and go at it again with a fresh mind.

Re: Computer problems can't get fixed. [Re: white17] #6623084
09/22/19 11:37 PM
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Originally Posted by white17
Actor: Was this computer originally a Win X machine or an upgrade from Win 7 ?


I had it running on Win XP before installed window 10... I believe that XP was the best and most stable one they put out. I was running into problems with equipment and programs that no were no longer going to be supported by XP. Win 10 Pro promised the backward mobility I needed to continue using these programs, etc.. But now there so-called SECURITY UP GRADES seem to be causing the problems. I personally believe it is nothing more than a scheme by Microsoft. I have tried calling into Microsoft before and after waiting for 2 hours I can't hear or understand the English speaking trash they have working for them.I have a friend that is coming over Weds. that can hear on the phone … so we will probably try calling into Microsoft. I have already decided if thus a bunch of crap, I will certainly file a complaint with the FCC and FTC as I have advised others to do with all of these large corporations..

Originally Posted by Scrapper
I agree Gary. Windows 10 is terrible. You want to get together and smash our both at the same time? LOL.


You don't have any Tannerite do you? It might be more fun than using hammers.

Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
Re: Computer problems can't get fixed. [Re: Actor] #6623088
09/22/19 11:41 PM
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I am still running XP on one machine and 7 on two others.

You know you have a legal right right to ask for a native English speaker on tech calls.


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Re: Computer problems can't get fixed. [Re: Actor] #6623206
09/23/19 07:27 AM
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Still running 7 Pro here and will as long as I can. My previous operating system was Windows ME. shocked I don't like change...

Didn't know about requesting someone having English as their first language.


Eh...wot?

Re: Computer problems can't get fixed. [Re: Lugnut] #6623333
09/23/19 10:40 AM
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white17 Offline

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Originally Posted by Lugnut
Still running 7 Pro here and will as long as I can. My previous operating system was Windows ME. shocked I don't like change...

Didn't know about requesting someone having English as their first language.



Yes it depends on what state you are in presently.Some states have made it law and others have not. But it is also in the works at the federal level at this time


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Re: Computer problems can't get fixed. [Re: Actor] #6623403
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https://answers.microsoft.com/en-us...ows/a398070b-94a2-45d9-99ab-1e414e74cfb3


It took a few tries because the order of action was key. Canon MX 920 series printer, wireless, giving various error messages (offline, being used by another printer, error) and would not print an email, a Word document or anything from the Internet. But still LOOKED like it was there under Devices.

But in Device Manager, only present under Print Ques, not it's own category of Printer (which is where it was when it was fixed).

I "removed device" under Devices --Printers & scanners (start menu --> settings --> devices --> printers & scanners --> select Canon MX 920 series printer -->REMOVE DEVICE.) Then --- this is essential -- I restarted the computer.

Go to Settings --Devices -- Printers & Scanners...click "ADD printer". First it said "help me find an older version" but a second later it popped up with MX 920 Series. Added printer. Looked in Device manager -- now there was a category that said "Printer" and there it was.

Printed a Microsoft document, then an email. Works. Fingers crossed.

Re: Computer problems can't get fixed. [Re: Actor] #6623404
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Needing a new windows 10 drivers makes alot of sense.

https://www.windows10forums.com/threads/canon-printer-not-recognised-after-latest-update.16950/


https://www.usa.canon.com/internet/portal/us/home/support/


Thank you! The link Ben provided has fixed the problem. Easily downloaded the needed drivers and it's all now all good.

Re: Computer problems can't get fixed. [Re: Actor] #6623418
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Originally Posted by Actor
Originally Posted by jbyrd63
LOL last time RESTORE IT TO PREVIOUS DATE !!!!!!!!!!!!!!

Oh well I tried.

Or just (This word is unacceptable on Trapperman) can it and go to Walmart spend 250 and all is well



You only have a TEN day period to go back to a previous version or so they say on their web site … Microsoft.

I just spent $100, I didn't have to spend on this printer, when it probably wasn't the printer that was bad in the first … It is Microsoft screwing with everybody.

Garry-



Have you tried it yet. I think mine was longer than 10 days

Re: Computer problems can't get fixed. [Re: Actor] #6623770
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Yahoo locked me out of comments and E-Mail because of their Liberal ways


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Re: Computer problems can't get fixed. [Re: Actor] #6624453
09/24/19 11:39 PM
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I have a friend coming over tomorrow, he can hear on the phone, where I can't. I hope we can make contact with Microsoft at that time to see, to if they can do anything about it. I will report back at that time. I do thank all of you that have put forth possible solutions. My computer is only 4 years old and it has high performance components. So they shouldn't be out of line and might help with adjustments. So we will see.

Thank you again.

"Old Man" Garry-


“Don't pick a fight with an old man. If he is too old to fight, he'll just kill you.”

Have been trapping 77 years…
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